Do the following steps:
- Remove the screen from the phone (if you have troubles check out this guide)
- Carefully clean the connectors. Then put the screen back.
- If the problem persists go to Settings > Maintenance > Checkup and use the “Free drawing” tool. (Do this while the phone is not plugged in)
- If there are parts of the screen where you can’t draw then make a screenshot and send it to support to get a replacement.
the touch screen of my FP2 does not react in the lower part of the screen. It affects mainly the writing of SMS and Emails, because the delete button does not work.
Unfortunately when I rotate the screen, the “,” and “.” do not work. Is this a known problem?