Touchscreen just works partially! Hardware or Software Problem?

[paulakreuzer]

Please go through the official troubleshooting tool (display → the touch function is defective) and if you have further questions please continue in the following topic to avoid duplicate threads:

Parts of the touchscreen don't work - See first post for troubleshooting

Troubleshooting: Do the following steps: Remove the screen from the phone (if you have troubles check out this guide) Carefully clean the connectors. Then put the screen back. If the problem persists go to Settings > Maintenance > Checkup and use the “Free drawing” tool. (Do this while the phone is not plugged in) If there are parts of the screen where you can’t draw then make a screenshot and send it to support to get a replacement. Original Post: Hi, the touch screen of my FP2 does not …