Fairphone 2: Crazy touch inputs (touchscreen issue) - workaround (for some): increase touch & hold delay

[paulakreuzer]

@bengatar

Also, some “keys” on the keyboard are sometimes not working

That’s this issue:

Parts of the touchscreen don't work - See first post for troubleshooting

Troubleshooting: Do the following steps: Remove the screen from the phone (if you have troubles check out this guide) Carefully clean the connectors. Then put the screen back. If the problem persists go to Settings > Maintenance > Checkup and use the “Free drawing” tool. (Do this while the phone is not plugged in) If there are parts of the screen where you can’t draw then make a screenshot and send it to support to get a replacement. Original Post: Hi, the touch screen of my FP2 does not …

Both issues indicate that the screen is defect if cleaning the connectors didn’t help.

Before you contact support go to Settings > Maintainence > Free Drawing and draw on every part of the screen you can reach. Make a screenshot and send it to support.
You can contact them right here:

https://fairphone.zendesk.com/hc/en-us/