1) black screen when calling using the phone 2) no letter "i" on the touch screen

[paulakreuzer]

After reading the first posts in the following topics please continue here:

FP2 proximity sensor not reliably turning off screen during calls - See first Post for Workarounds

Solution: Please follow the official troubleshooting tool.

archived text

Besides a badly calibrated sensor the next most common reason for this issue is dust between the proximity sensor and the screen. For more info check <a href="https://forum.fairphone.com/t/fp2-screen-cant-be-reactivated-during-after-calls-see-first-post-for-workarounds/11874/148?u=paulakreuzer">this post</a>. Cleaning tips: Clean the screen of your phone, especially the part where the proximity sensor…

and here:

Parts of the touchscreen don't work - See first post for troubleshooting

Troubleshooting: Do the following steps: Remove the screen from the phone (if you have troubles check out this guide) Carefully clean the connectors. Then put the screen back. If the problem persists go to Settings > Maintenance > Checkup and use the “Free drawing” tool. (Do this while the phone is not plugged in) If there are parts of the screen where you can’t draw then make a screenshot and send it to support to get a replacement. Original Post: Hi, the touch screen of my FP2 does not …