Help

Guides Here you’ll find lots of helpful articles about everything related to Fairphone. Fairphone 2 Got any issue with your FP2? You found the right place. Accessories Got any issue with your Fairphone accessories (e.g. your wireless earbuds)? You’ve found the right place. Fairphone 5 Got any issue with your FP5? You found the right place! You may also consider to have a look at the official Fairphone 5 repair document Fairphone 4 Got any issue with your FP4? You found the right place. Fairphone 1 Got any issue with your FP1? You found the right place. Fairphone 3 Got any issue with your FP3? You found the right place.

Topic	Replies	Views	Activity
About the Help category Help about	0	4028	October 24, 2018
FP5 doesnt seem to turn OLED pixels off when displaying a black image/video Fairphone 5 screen , issue	136	8318	June 22, 2025
Keeping the ear cups of my Fairbuds XL clean? Accessories maintenance , fairbuds-xl	0	23	June 22, 2025
After latest /e/OS update the wifi connection speed dropped Fairphone 4 eos-murena	1	46	June 22, 2025
Since three days something is not working with charging my FP5 Fairphone 5 charging	3	76	June 22, 2025
Screen broke after two days of ghostly touches Fairphone 3 eos-murena	1	18	June 22, 2025
:de: :gb: Webseite nicht mehr erreichbar FP 4 Fairphone 4 🇬🇧 , 🇩🇪 , fp4	7	96	June 22, 2025
🇮🇹 3+ caduto in acqua alcuni secondi Fairphone 3 🇮🇹 , fp3plus	1	13	June 22, 2025
FP5 Android Auto not working after screen lock Fairphone 5 eos-murena , fp5	12	105	June 22, 2025
Cannot connect to 2G Fairphone 4 sim , callissues , fp4 , 2g , issue	18	450	June 22, 2025
Howto skip SIM-Pincode after boot Fairphone 5 bootissues , sim , pincode	3	37	June 22, 2025
🇩🇪 FP4 verliert immer wieder Netz Fairphone 4 🇩🇪	1	20	June 22, 2025
After installing Android 13, bootloop Fairphone 3 bootissues , bootloop , android	2	38	June 22, 2025
Spotify playback stopping and disappearing from notification tab Fairphone 5	4	171	June 22, 2025
Video and audio out of sync on iPhone and Android with new Fairbuds Accessories fp4 , fp5 , fairbuds , ios	33	2119	June 21, 2025
Fairphone 4 not calling with provider SIM.de Fairphone 4	11	41	June 21, 2025
:fr: Mon appli banque (Banxo) fonctionne en wifi, pas en réseau 3G/4G - Bank app working with wifi, not with 3G/4G network Fairphone 3 🇫🇷	14	222	June 21, 2025
FP5 getting hot - every couple of months Fairphone 5 fp5	6	181	June 21, 2025
:de: FP4 iode os update von iode 3 auf iode 5? Fairphone 4 🇩🇪 , fp4	3	74	June 20, 2025
Only update security patch level on iode os 4 Fairphone 4 iodeos	7	46	June 20, 2025
🇩🇪 Mikrofon funtioniert nicht mehr "Rauschen bei Whatsapp" Fairphone 5 microphone , 🇩🇪 , germany	2	381	June 20, 2025
:de: FP4: Freisprechfunktion extrem schlecht Fairphone 4 🇩🇪	22	620	June 20, 2025
Screen turns on but stays black Fairphone 4	2	36	June 20, 2025
Can't flash new OS onto Fairphone 5 Fairphone 5 iodeos , eos-murena	4	120	June 19, 2025
Fingerprint stopped working, setting completely gone Fairphone 5	62	2798	June 19, 2025
FP5 USB-C DisplayPort Alt Mode mirrors desktop but not home screen Fairphone 5 specs , alt-mode , fp5	9	510	June 19, 2025
Fairphone 4 stuck in boot loop since 09/05 Fairphone 4 bootissues , bootloop , fp4	1	83	June 19, 2025
How do I hide private data on my fairphone 5? Fairphone 5 eos-murena	13	301	June 19, 2025
Mobile data connection breaks after few minutes using dual SIM Fairphone 4 mobiledata , fp4	77	2508	June 19, 2025
FP4 completely unresponsive Fairphone 4 fp4	12	181	June 19, 2025