I’ve had my Fairphone for only a few months and I’m afraid I’m quite unsatisfied with it so far.
The worst thing that has gone wrong with it recently is that the edges of the screen have become unresponsive - first the right hand side went and then the left - meaning I can’t type certain letters and have to keep switching between portrait and landscape to type anything. Pressing ‘go’ on some apps like firefox and soundcloud is impossible because of where it’s located. Is there a software fix for this or does it mean replacing the screen?
But prior to this there have been a host of issues with various apps, none of them worth posting about on their own but I started keeping a note of all the little things that don’t work and overall they add up to quite an unsatisfactory product. Here’s the list of things I’ve observed so far:
Can’t switch on gesture typing
WhatsApp - ‘new message’ button doesn’t work
Facebook - won’t show Instagram pictures in feed when selected, won’t open youtube videos, won’t allow posting photos from phone on other people’s comments thread… and more.
Twitter - can’t switch between different user accounts. click on accounts, select different accounts and box minimises again without switching
National Rail - can’t change date/time on journey planner page
Train line - can’t input destination or departure time on any page
BBC weather - can’t add new locations
Runkeeper - ‘Go Running’ button doesn’t work, effectively making the app useless
This isn’t an exhaustive list, just the things I’ve managed to remember and write down. All in all I’m beginning to wish I’d just got another iphone
I have the exact same issue (among a few others). It is twice as much fun for me as I constantly need to switch languages between English and French. They have recalled my phone because of the bright spot on my (2nd) screen and when I mentioned this they said they’ look into it as well…
Thanks, the privacy impact fix seems to have sorted out the app issues.
I didn’t want to enable google keyboard because of the warning about it collecting data that you type. Is there not a way of making it work without using google keyboard?
Academic at the moment anyway as I can’t type/swype when the edges of the screen don’t work! I’ve tried the paint test and changing settings and there is no change. Please can you tell me how to reassemble screen, or advise what I’d need to do about getting a replacement?
I’m not sure, but I believe FP may not consider it a warranty case if someone sent them a phone that was easily fixed by cleaning the contacts inside.
(I’m not saying that this is surely the case here, but chances are.)