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✏ List of local repair shops that are familiar with Fairphones (by City)

This is a #wiki topic. Everyone can add their information by clicking “Edit” at the bottom of the following text.


Please note:

Almost all of the repair shops listed below have only dealt with Fairphone 1 (FP1) issues.

If you have an issue with a Fairphone 2 (FP2), please always consult the official Fairphone 2 Troubleshooting Tool first. It allows you to fix numerous issues with your FP2 yourself, often without any additional tools other than your bare hands. In some cases, you will only need a Phillips #0 screwdriver. If all the instructions in the Troubleshooting Tool cannot fix your issue, it also helps you to phrase a request to Fairphone Support.

Eventually, FP2 repairs in local repair shops make sense almost exclusively when your FP2 warranty is already voided (e.g. recommendable in case of #waterdamage).

Augsburg

  • dieCOMPUTERWERKSTATT :two:
    Exchange of a damaged SIM slot for a Fairphone 2. I organized the spare part by myself - the SIM slot of the Nokia Lumia 630 is compatible.

Berlin

Bradford (W. Yorks, UK)

  • Letztalk :one:
    USB fixed. At time of writing, the repair has lasted around 1 1/2 years.

Brussels (Bruxelles, BE)

  • Repair Club :one: FP1(U) | :two: FP2 | USB | Screen | Motherboard | power button
    New Usb ironed in 30 minutes (do call before to check attendance - 0032 2 734 58 81 )

Bussum (NL)

Düsseldorf

  • e-products (Klosterstraße) :one:
    USB [about 30-40€ - I don’t really remember]

Göttingen

Köln=Cologne :wink:

  • RITTERGSM Tel. 0157-76677570; Weidengasse 18; only a few minutes walk from Cologne main station :one:
    USB [about 40€] But after now approx. 5 months the USB-port doesn´t work again! :sob:
    The technician had said, that he had also “cleaned” (somehow) the phone inside as I told him that it had got wet (twice!).
    Power button [25€ excl. part – please provide] (Source)

Karlsruhe

Klagenfurt, [Kärnten, Österreich]

Lingen, [Emsland, Niedersachsen, Deutschland]

Lille

Madrid

München

  • Wings Handy; :one: USB austauschen/löten am FP1: 55 €; 6 Monate Garantie, im Hauptbahnhof.
    ich war auch dort, hat funktioniert … längere Story extra im Forum

Paris

Toulouse

Vienna

Zwickau


Legend: Experience with :one: FP1(U) | :two: FP2 | USB = Usb port replacement | Screen = Screen replaced | Motherboard = Motherboard replaced | power button = power button replaced | :earth_africa: = shipping to other countries | :truck: national post delivery

9 Likes
A never-ending repair story (USB connector FP1)
Leaving a movement
Fairphone 2 is way too expensive for me and many friends
FP1 broken, what to do now
FP1(U): USB connector / part number and order information
FP1 Wi-Fi connection doesn't turn on
Motherboard FP1 wanted!
:de: Fairphone community or repair store in vienna? URGENT HELP needed!
Shifting black/blue screen-help!
Repairshop in Geneva / Lausanne / Annecy?
FP1 charger port
Rearranging Categories (again)
Rearranging Categories (again)
Experience with FairPhone repair by a store in Utrecht?
Charging problems / tilted position in order to charge
SIM Fairphone 2
:de: Mein FP2 startet nicht mehr
:gb: :fr: Repair of SIM slot / reparation de la fente SIM - Nantes
Repairshops for Fairphone 2 in Hamburg?
FP1 won't charge anymore
Fairphone repair in Vienna
Inductive charging on FP1?
Sim Karten werden nur noch sporadisch erkannt
:es: Mi FP2 no se enciende
My FP1: three years and counting!
Fairphone does not boot up anymore (bluescreen)
Sudden crashes followed by rebooting loops
Dead power button, impossible to boot
FP1 Not charging
:de: Power-Button gibt den Geist auf?
Fairphone is not starting anymore
Port for charger not working
:de: :uk: Fairphone-Community Düsseldorf-Rhein-Ruhr
:de: (/ :gb:) Ersatzteile zum Testen/Tauschen/Verschenken + Sammelbestellungen (Hamburg & Umgebung)
Leaving a movement
Is the Micro-USB included in the Fairphone 1/FP1 U Midframe?
FP1 deterioration continues - now screen won't respond
Bern, Switzerland - Broken Micro USB & No spare parts
Phone keeps rebooting on its own
FP1U Headphone socket not working!
Charging problems / tilted position in order to charge
Too many Battery problems / FP1 very first batch
:de: München Fairphoners
Dead power button, impossible to boot
FP1 Spare parts availability (batteries, displays, motherboards, etc. [out of stock!?])
FP1 completely unresponsive
Charging problems / tilted position in order to charge
Charging / Battery disappointment
:de: Manchmal kann ich nicht telefonieren
New Battery, Fairphone 1 doesn't hold charge
:de: Ersatzteile zum Testen/Tauschen/Verschenken/Kaufen (Wien & Umgebung, teilw. auch Linz) | Austrian Fairphoners
:de: USB Anschluss Reparatur in Berlin
:de: Belohnte Ausdauer: USB-Austausch Karlsruhe
FP1 - Recharging bit broken? how to replace?
FP1(U): USB connector / part number and order information
How to bring my FP1 back to life? (Power button stuck)
Charging problems / tilted position in order to charge
Charging problems / tilted position in order to charge
Freeleetics app doesn't work on Android 4.2.2
FP1U - No spare parts production anymore? (Barcelona)
Charging port fell out, looking for a FP1 user in east of netherlands
FP1 motherboard
Selling FP1U (UK)
Sources for FP1 parts
FP1 USB connection part fitted
Discussion on the List of Local Repair Shops