I’m here with a production and delivery update. We know you’re eagerly awaiting delivery and I can speak for the team and say we very much want to ship them to you! We’ve had a few bumps along the way, and I apologize that we haven’t been able to give you more information on production or delivery sooner.
We’re working to improve our communication with this thread where we’ll post ongoing updates. In addition to our update below, we’re also planning to publish more news in a blog post tomorrow.
Since the last update where we were finalizing the pilot build, we reported an issue that set final assembly to 23 November with delivery beginning the first week of December. Unfortunately, we weren’t out of the woods just yet, and we were delayed again with a component issue which required it to be remade by the supplier. This sometimes happens, but it’s especially unfortunate timing just before ramp-up of final assembly.
Now that we have validated the component, this week we are running the final controlled ramp-up build. If this goes well, next week final assembly will begin. After final assembly, roughly there’s one week of shipping/processing from China to our distribution center in the Netherlands, and then according to this plan it’s expected that during the week of 21 December, the first batch of phones will be delivered across Europe on a first-come, first-served basis.
Tomorrow in our blog, we’ll have more specific numbers on expected numbers for delivery before and after Christmas. We’ll also be writing all owners by email by the end of the week.
@Douwe will be working with the whole team to keep supplying updates in this thread. Thanks again for your patience. Almost… !