I recently bought a fairphone off ebay. It was described as broken however I managed to get it working again by cleaning and slightly scratching the screen connector contacts. Sadly however although now it appears to be working perfectly it is linked to a previous owner’s google account which I don’t have the password to and so I can’t get past the factory reset protection which asks for the google account login. I’ve tried a factory reset as described here but it doesn’t remove the FRP: Factory reset (erase all data) – Support (fairphone.com)
I’ve contacted the ebay seller but they say the person they bought it from reported they had removed the account link to the phone and have no way of contacting them.
Does anyone know a way around this? I am not that tech savvy but I’m up for learning!
Thanks for your reply. I doubt it is an easy thing to get around, for the obvious reasons you describe, however I suspect as with most phone locks there may be a way to bypass it and I was wondering if anyone knew how.
As far as I can see theft protection is also a helpful way of the tech companies making it very difficult for consumers to buy or use second hand tech. Not great for the circular economy and I’m disappointed that fairphone have adopted this given their business goals.
If you have tried the factory reset – as described in your link under the headline " Fairphone does not boot anymore." – in system recovery (i.e. more thorough) and not just in the Settings menu, you might want to contact Fairphone Support with the IMEI numbers you can find in the battery tray to find out if the device was reported as lost or stolen to Fairphone Support.
If you do that to reset the phone, you will not be able to use the phone anymore.
As the page you linked to clearly states:
Important: You can sign in with any Google Account previously added and synced to the phone as an account or user, but not as a guest. If you can’t give this information during setup, you won’t be able to use the phone at all after factory reset.
Therefore, my conclusion from this article is, that the protection in fact is really thorough.
I would go with @urs_lesse to check with Fairphone via the IMEI, if the device was reported lost or stolen.
If that’s the case, it might be an idea to report the seller to the police.
They might find out more.
Thanks for the advice. I sadly don’t know much about this, e.g. I have no idea to find out if my bootloader is locked. Is there any chance you could link me to somewhere I can learn about this? Thanks, Donald
As already mentioned above there are more adventurous ways even if the bootloader is locked.
To verify if its locked start into fastboot/bootloader when device is turned off, pressing simultaneously power and vol-up (if this shows recovery instead you can boot from there into bootloader) buttons you should see a screen saying something like “device state locked/unlocked”
Only when you want to proceed you need adb/fastboot on your PC