HOW TO INSTALL SPOTIFY AGAIN WITHOUT GOOGLE PLAY STORE ??!
Hi!
Thank you so much for the updated information!
My only problem is that I already disabled and deinstalled the Google Play Store App and my Spotify app because some people were saying that it might help before you came up with the “official” posts on Monday and Tuesday.
How can I reinstall Spotify without the Google Play Store (if this is the app you should use for the installation of apps in general) ?!
Thanks a lot for the help in advance!
@anon9989719
Sorry, as I said - no information for all the users that are not registered here.
So it should be time to set a popup on the internet site of Fairphone or inform press like Chip or an international one.
Silence is not the answer here!
Yes I have asked how users in general can be informed. Technically an email or text message could be sent to all the registered owners ~ I suppose 
There is a simple one - write a short not on the internet site.
Because this maybe the first point where a user is looking for.
Yes probably most people with the problem come hear, also by time Fairphone have picked up the problems, with workarounds suggested by users here Google may, it seems has, found the issue and have sent a solution to those that have Google Play Store enabled to update.
Also this topic is only five days old and Google usually update that often.
Like this:
Dear Fairphone user,
currently we have a problem in connection with Google Play Store.
This causes your Fairphone to enter a loop to factory reset the device.
Please note that a factory reset does not solve the problem from the current point of view. So please do NOT perform it.
We are currently working on a solution and ask for your patience.
You can find more information on this topic in our forum at Stock fp3(+) (factory reset) boot loop (workarounds in first post) - #344 by amoun.
Sorry, I’m working now over 40 years in software development.
I bought the Fairphone because of the fair production conditions.
I use it professionally and really don’t want to deal with any workarounds here. It has to run!
Me too
- I . . . really don’t want to deal with any workarounds here.
- It has to run!
Well I can imagine many people don’t want to work at resolving problems they have and would like others to so, especially when they spend £450 on a product.
But given the Fair production focus it seems to me that other aspects like hardware and software are of secondary importance, so I expect to have to something.
Luckily I uninstalled lots of Google apps on receipt of the phone and haven’t suffered from this issue.
I get it that you want it to run, but it really doesn’t have to run either perfectly or to a persons expectation.
Still this issue is a huge issue but if you have read much of the above it seems like a Google auto update not a Fairphone issue,
@anon9989719
I understand your situation for the moment and I’ll always support if there is any problem.
But in this case I’m not able to activate the workaround within the given 10 secs and I need my phone for my daily work.
So - from my point of view - it must work independent what’s the problem is.
And for the moment it seems it is only a problem of Fairphone.
So please find a solution that enables me to use my phone …
And inform all the users that a reset does not solve the problem. Maybe there are some users that destroy a lot of work or photos without solving the problem 
Hi @theos,
I used the command below to open the settings screen of the Google play services. I launched it via adb when the os is starting. That gives you time to click on the three dots and uninstall the updates.
adb shell am start -a android.settings.APPLICATION_DETAILS_SETTINGS package:com.google.android.gms
Hello, my FP3+ was not affected by these boot loops. But to be prepared, some days before I
- removed the updates for Google Play Services
- deactivated Google Play Store.
So everything went fine.
Like @Blaffi said in this post, the root cause is removed and it is safe to reenable everything again.
I am just a bit scared to do so, so my question is:
Is there somebody who was never affected by the boot loops, took these steps as a precaution and then reenabled Play Store and updates for Play Services again? Does everything work fine?
Thank you for an information!
What’s App disappeared in the fire, since apparently it was not backing up after all. When I opened my laptop instance, it needed a new login - which showed that everything had been wiped except 4 threads (ie rest was local not cloud backup as set).
But, good solution suggestions if you can get them to work!
Appreciate the effort, thank you.
Unfortunately, the level of knowledge is beyond me - I don’t have the bandwidth to have to hack my phone (otherwise I would be using Linux), I just want it to work, or problems to be patched. This instance was all a very unpleasant surprise and waste of half of my weekend.
Thanks @anon64862762. But I can confirm what @Jonibhoni says: Disabling these security services does not solve the issue. Still “Deinstallation failed” messages for Google Play Services…
In my case it is day number five without a usable phone and for me the issue is far from being solved:
-
The communication from Fairphone side is poor. There is no information on the website, there are no emails to registered Fairphone users, there has been no dedicated respone to my customer support request.
-
The proposed workarounds via Google Play Services and Play Store don’t work in my case. I have considered all the remarks and hints in this forum. Factory reset is not an option due to data loss.
I am so much supporting the philosophy and journey of Fairphone. But in essence I still expect a working tool as well as clear and swift communication.
Same here. I am totally lost since a few days. It can not be that these are the only solutions. I think it’s great that the community finds solutions quickly. But for the normal user, these are not applicable. The Google Play service can not be uninstalled because of the authorization of find my phone. But this can not be deactivated either. The slider just turns gray. I hope Fairphone finds a solution quickly. I simply can not afford to do without my phone for several days and not be reachable by customers.
FYI: Before the workarounds above were discovered I’d encountered this issue and performed a factory reset, and thankfully didn’t lose any data; the only issues I had were:
- I had to re-enable MFA wherever I’d used an app (e.g. Google Authenticator, Okta Verify, etc) instead of just SMS challenges.
- I had to re-authenticate with services (i.e. on first opening apps like WhatsApp and Facebook I saw the login screen; once logged in all worked as normal).
That worked because I have backups enabled on my phone.
You can view when your last backup was taken and what apps were included by going to https://one.google.com/storage#backup and selecting your device.
If you don’t have backups enabled, or don’t have everything covered in your backups, you may be able to enable them… I’m not sure as I can’t test this.
- Without entering your pin swipe down from the top of your phone
- tap the cog to go to settings
- enter your pin (this is when the timer starts!)
- Swipe up to quickly see the end of the list
- The second to last entry is
System- click it - Click
Backup - Toggle
Backup by Google Oneto On (so the blue circle is on the right side of the toggle) - Restart your phone (hold down the power key, tap
power, taprestart.)
By restarting your phone before the bug causes it to restart the settings should be saved. You’ll know this has worked as your phone will return to the normal logon screen instead of going to the Android Recovery screen (i.e. if you see the Android Recovery screen it means the bug caused the restart before your manually initiaged restart got there).
Now leave your phone plugged in and on wifi; after 2 hours of charging the backup should start / after a while you should then see this backup show up on https://one.google.com/storage#backup (refresh the page to see updates).
Once you know you’ve got a recent backup you should be safer to do a factory reset. I can’t guarantee anything here / every app* may have its own oddities; but if you have backups the factory reset is far less scary than you may imagine
Once you’ve done the factory reset you get prompted for a bunch of things as if setting up a new phone… One of the prompts is to select your old device so you can transfer settings from an old device to your new one - choose this, but then say you don’t have the device; that’ll cause it to suggest restoring from backup. By entering your Google account’s credentials it’ll be able to find the relevant backup and recover from that. It takes a while to download everything, but eventually you get there.
Some people mentioned that they had issues with MFA with their Google account whilst restoring their phone… For me the SMS authentication worked fine with my Fairphone (i.e. it could still receive and process the challenge whilst recovering). If that doesn’t work for you though you may be able to borrow a friend’s device, pop your SIM in there so they get the SMS, then use the code supplied from that.
Obviously avoiding a factory reset is preferable; but in my personal experience the reset was far less painful than I’d expected.
Yes that is not meant to be uninstalled. The problem is it has been updated via Google Play Store with an error.
Google Play Store updates sometimes twice a week.
With Google Play Store disabled or unistalled the only way Google Play Services will be updated is by an OTA Android update from Fairphone.
So with a faulty Google Play Services the options are
- use adb to replace the exisiting version with an older one.
- Wait for Fairphone to issue an OTA with a new and fixed GP Services
The later takes quite a while as Android OS updates are licensed by Google and have to be testes . . . . quite a process
I understand there is no longer the need to deactivate the Play store? Else you can use the aurora store which can be downloaded from F-Droid Store.