Stock fp3(+) (factory reset) boot loop (workarounds in first post)

Help Fairphone 3
259

Hi everyone,

Thanks to the tech savvy among you who have already been working on and sharing some workarounds. We are doing our best to have this resolved permanently as soon as possible. In the meantime though, the following workaround should resolve the issue in the short term:

Deinstall recent Google Play Services updates

  1. Go to Settings > Apps & Notifications > See all XX apps
  2. Find Google Play Services
  3. Tap the 3-vertical-dot button in the top right corner
  4. Tap Uninstall Updates
  5. Tap OK

Disable automatic Google Play Services updates

  1. Open Google Play Store >Tap on your profile picture > Settings > Network preferences > Auto update apps > Don’t auto-update apps.
  2. Open Google Play Store >Tap on your profile picture > Settings > Network preferences > App download preferences > Ask me every time.

Note: The only data being removed is the updates to Google Play Store

Once we have released a permanent solution, we’ll pop another comment below and ask you to reinstall all Google Play Services updates once more.

Apologies once again for the inconvenience and thanks for your patience so far! :blue_heart:

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