I have voice echo in the Signal app which uses fairphone 3

[Cartoon]

I am having echo issue in all the voice calling apps like signal, Telegram which uses fairphone 3 protocol. what could be done to remove the echo please suggest

[adrienneb]

Welcome to the community.
Is it yourself or the person on the other side having the echo [EDIT or you having a conversation with someone with a Fairphone]?
The latter issue has been raised before in, e.g., this topic.

[Cartoon]

Both are using Signal App

[amoun]

As @adrienneb says it’s not just a Signal issue, this post of yours may be moved by a moderator to the one mentioned.

[gideon]

Same here on matrix/element and jitsi on a fairphone 3. I think this is a problem since the before-last update, it worked flawlessly before :(.

[amoun]

Hi @gideon

I’m on the 0077 update using WhatsApp, the echoing is infrequent but fairly often.

I think I’ll try taping over one of the mics and or speakers to see if it’s feedback at my end.

Whatsapp echo on caller side

I have a new fairphone 3 but have a problem with whatsapp. People who I speak to say they can hear a bad echo of their voice as they speak, but everything sounds normal on my end. However conversations are almost impossible. It makes no difference whether I have it on speaker or normal phone, and changing the volume also doesn’t help. Looking at the web it seems to be a technical issue of the phone itself. Wondered if anyone else has this problem?

[alquimista]

I’m also experiencing this issue. On Fairphone 3+ with latest build 8901.3.A.0084.20210204 and I have rebooted since the update. I thought it only happened on other ROM alternatives other than official.

Might be connected with this (although FP2)?

Echo when calling via some apps (Telegram, Signal, Hangout)

That’s exactly the point. This is not limited to Telegram. Even Android’s native SIP client (integrated into the stock Phone app) suffers from this bug! The only workaround is using a headset. Please vote for this bug in the bug tracker to give it more attention.

or (although also FP2)?

Echo in VOIP calls

I opened the topic and moved your post here.

[Alex.A]

@alquimista

or (although also FP2)?

The equivalent topic for FP3 is here:

Echo in VOIP calls - FP3

Moved from Echo in VOIP calls Seems like the issue is still present in the #discuss:fairphone-3, I just made a post about it on Signal’s user forum to see if they knew anything about it. What next steps should I take to help push/assist in making a fix for this?

[gideon]

This is now fixed with 3.A.0101.20210420. Very happy I can use my phone for this now.

[alquimista]

Congratulations! Based on what I understand from @amoun the issue is “fixed” when using the phone call volume on a low level. However I don’t experience that as a proper fix and hope it can be fixed for all devices for all phone call volumes.

[amoun]

That ‘fix’ was before this update [ 3.A.0101.20210420 ] The issue seems to be absent now.

[alquimista]

OK. Yeah I can’t hear the other person I’m talking to when trying to lower my volume to make the echo go away. I feel this needs a proper software update around the microphones.

[amoun]

Sadly this is becoming a rare occurrence as a noted problem, fixed for most of the few complainers since the the last two updates.

I don’t think it’s a Fairphone issue, maybe a network one ~ which network are you using and does it happen with every call you make.

I wonder if it happens only with certain recipients and of course it could be the weather as it can allow a secondary signal to be bounced off of elements in the environment.

Strangely I had it on a normal call, albeit via wifi, yesterday, but I usually use WhatsApp via wifi and can’t recall when I last has an echo.

Are you directing your voice to the top mic?

[DeepSea]

@alquimista

I can’t hear the other person I’m talking to when trying to lower my volume to make the echo go away.

The echo could be produced as well if the loudspeaker is on, because the microphone might record the voice of the conversation partner, too…

Maybe you or your partner should turn off the loudspeaker (handsfree) profile temporarily and see if it helps…