how can you claim that? the search above shows mostly unsolved problems that are identical with mine and those threads are only closed because of inactivity, probably because the authors just gave up on fairphone:
here are some examples:
you even replied to those posts admitting that those issues exist.
apart from that, what are you trying to insinuate? that the problem is me the user although my problem is very well documented in the forum?
the issue with the low audio in handsfree mode is described by you in this post:
the last reply was in July’21 which states that the problem is still unsolved. No further posts about which update was supposed to solve it. What was the response to your support ticket 425463 that you mentioned in that thread?
There is also this thread here from Aug’21. @OneZ had similar problems (I can also confirm his 40% problems with the fingerprint reader):
Even in this thread there is no post about an update with which the issues were supposed to be resolved.
Support has replied with some standard text about diagnosing my microphone and stuff (all of which I have already tried). It doesn’t seem as they would have read my message thoughtfully because they asked questions about things I already included in my support request in the first place (e.g. build version I’m using)
In the meantime I installed LineageOS on which the issues are not present.
For those who have the same issues as I had and who don’t want to or can’t switch to LineageOS: I hope Fairphone solves those issues soon for you!
I have had this problem since May. Like @HerrBertl, the phone is unusable for me until this problem is fixed. So I put the phone on a shelf in May and updated the software today and checked again. Same problem: in Zoom or GoToMeeting, if you plug in a speaker or headset the sound from your microphone is unintelligible for people in the meeting.
I believe that when you plug in a cord to the audio port, the phone switches to a different microphone? It must be this alternate microphone which is not working right.
Is there a link to some test procedure which can help you diagnose if any of your microphones have a hardware problem?
My build shows as 8901.3.A.0135.20211222
If LineageOS is the recommended solution, why would one not be able to switch to it? (I loaded LineageOS on an Nvidia tablet so I’m sure I could figure it out.) I am not sure what I would miss if I ran LineageOS but it should be better than shelving a $500 piece of hardware.
@nmgeek LineageOS works fine but has some glitches though. Sometimes my phone just powers off (once a week) and also the camera sometimes crashes (but not often).
And be aware that you might not be able to use all your apps because they can detect your unlocked bootloader. I have no problems with my banking apps but the McDonald’s app (!!!) refuses to run on an unlocked phone
Superb, thanks for the update @HerrBertl. I’m another with similar issues in my FP3.
At least I have it narrowed to the phone itself. I went through 3 pairs of bluetooth earbuds before accepting my phone was the source of audio issues. Also checked my Jabra 75 buds with my partner’s iphone, with stellar audio picked up through the jabra mic when connected to her phone.
I also downloaded the app Microphone (PC Mehanik) that lets me select the jabra bluetooth mic on the FP3, and I can confirm it DOES connect clearly.
The strangest thing though, I thought it was just defaulting to the speaker mic on the phone since I sounded so far away. But that wasn’t it… The more I tested the more confusing the issue. No volume change when I move the phone close or further from me. So maybe it does pick up the bluetooth mic, but still converts it into ‘noisy tunnel’ mode? Would changing the codec make any difference? (but if it did, why would my audio be clear in a microphone app, but not through whatsapp calls?)