Double checked my IMEI and serial no., taking all SIM cards out - they still match
Tried to regenerate that code - stayed the same
Connected to internet (tried WiFi and 4G)
Updated FairphoneOS to the latest version (Android 11 8901.4.A.0022.0)
Strangely, unlike other users who’ve posted in the past, I don’t get an “Inner unknown failure” pop-up message but just a grey blob without any text.
Unfortunately my command line skills are close to non-existant otherwise I’d try to create a log using ADB (tried to google it but a bit overwhelmed to be honest - I’d be glad if someone could steer me in the right direction).
Does anyone know what the issue might be and how I can unlock the OEM? Any help is appreciated. Thank you!
Mmm, I try to remember :
What you said make me think that my problem was similar. I contacted the Fairphone Support too, and during my waiting of a response, I retry time to time and one day it worked (no “processing message”) and I could unlock the bootloader (they answered me after and I told them it was resolved).
I’m on /e/os since and it works quite well (for my needs of this phone).
I found the mails notifications from the FP support :
My memory was not so good lol.
After reading, my bootloader problem seems to be solved but I didn’t have the time too put my phone on /e/os (so I should did it way later, maybe at the end of the year 2021 (?) ).
I put the mails here (with no personals info in it) but it will not be very usufull for you, sorry. Only FP support can help I think :
Jun 13, 2021, 17:19 GMT+2
I contact you because I’m trying to install /e/OS on my Fairephone 3.
I need to unlock the bootloader, I got the code (after a long time on the FP website) with my IMEI ( *** ) and my serial number ( *** ) but when I tried to use it, I’m still blocked with a message saying: “Processing…”
I read and contacted the community on the FP forums but for now no solutions.
Have you got a solution please ?