I’m the original reporter, so it’s rather hypocritical of me to not have reported this directly to Fairphone yet. My reason for taking so long, however, was that
I created my account when I clicked submit on the ticket, because I didn’t login beforehand (clicking submit prompted me to create a fairphone.zendesk.com account), yet this didn’t appear to link the ticket to my account, so it’s now totally inaccessible.
@Lidwien , I suppose I’ll have to register another support.fairphone.com account and now submit a ticket about my ticket.
made it problematic. I’ve properly report it at https://support.fairphone.com/hc/en-us/requests/1008154 now though. XD