I do too. The problem is that I created my account when I clicked submit on the ticket, because I didn’t login beforehand (clicking submit prompted me to create a fairphone.zendesk.com account), yet this didn’t appear to link the ticket to my account, so it’s now totally inaccessible.
@Lidwien, I suppose I’ll have to register another support.fairphone.com account and now submit a ticket about my ticket, considering
@Ingo, have you tried about:preferences#privacy > Custom > (only) Cryptominers?