I hope someone can offer me some helpfull advice. I have been experiencing problems with my Fairphone (or did I mean Failphone…) since the moment I received it, but the latest problem has been really bugging me. I cannot install or update any (new) apps, I always get the following error:
(Translated: Error with downloading ‘Marktplaats’. There is not enough memory on the device.)
However, when I check ‘Opslagruimte’ there seems to be plenty of space. And even after deleting half of my apps, I still cannot download any new apps or update the ones I got left.
I hope someone has the solution preferably without resetting the phone though.
I was hoping to avoid a hard reset, specially since Spheerys doesn’t seem to be the only one where it didn’t help. However, I have to update my Whatsapp now and can not use it until it’s updated, so I’m afraid I don’t have much of a choice?
I really regret buying this phone, that’s for sure…
I have had this problem every 2 months or so (even with unified storage). A hard reset is a temporaly solution, and makes me loose all data. So if an other solution is possible, I would advise to try that one first!
EDIT: Moved from new topic: Can’t install Apps even if I have enough space left?
Well, nomen est omen, its basicly how I wrote it in the topic.
My phone tells me under space administration that there is 120MB of unused space left, but when I want to install an app thats 16MB it tells me, that ‘there is not enough space’.
Even if I try to update some apps, it can’t be done until I delete enough apps that I fall under 120MB. Is there a sulotion to this Problem or is it already work in progress?
Hey @MrArrows sorry that you had to wait so long for a response, I moved your post here and that I forgot about it.
Do you have a unified partition or still an “internal storage” and a “phone storage”? (in settings > storage)
If you still have both then your problems will probably be solved by updating the OS to 1.8.5 and then doing the storage upgrade.
Here is what you do:
Make a thorough backup as the storage will be whiped when applying the storage upgrade
Thank you for your responds, but the Problem didn’t solved by your
I just have an ‘internal’ and a ‘phone storage’ but still, 100MB left
free space and if I even try to update my apps, it says ‘not enough
The topic "Memory is ‘full’ " closed one year ago. I own a FP 1 (first edition) and have the same problem. I only downloaded 5 (!) apps but now my phone says ‘memory is full’. Updates can’t be downloaded either. I tried a hard reset, went back to the default settings but nothing helps. Still my storage space left seems to be OK.! Internal storage (interne opslag) 61,36 MB available
Telephone memory: 11,96 GB available.
My downloaded apps are: Ecosia, Maps, NOS, Whatsapp, Parkmobile.
I wanted to add a screenshot but I don’t know how this works.
Thanks for your quick response. Unfortunately I cannot find Fairphone OS > ENTER ADVANCED MODE > ANDROID FOR FAIRPHONE > FAIRPHONE STORAGE UPGRADER KOLA NUT 1.8.7. > INSTALL in my FP updater app, probably because my current operating system is already Kola Nut 1.8.7!