Issues with the forum

Must be :joy:

I renamed my test account to @Alex.A (Edit: I had originally written @alexba), and have an identical problemā€¦ Canā€™t understand.

Helpā€¦ Whatā€™s happening in this forum, it must be haunted.
Edit: It seems that when changing the usernames, the forum considers alexba and Alex.A as identical, and renames alexba to Alex.A

No, I got it wrong!

Iā€™ll open a topic on Discourse meta one day if I have time.

This still doesnā€™t happen for me. Usernames getting distinguished totally fine.
Windows 10 Pro 21H1, Firefox 88.0.1, Vivaldi 3.8.2259.42, Edge 91.0.864.37

You canā€™t see the same as me?
image

Debian 10.9; Firefox 78.10.0esr (64-bit), Chromium Version 90.0.4430.212 (Developer Build)

I meant they get changed in the posts.

Well, I see that, too, and thatā€™s messed up, but I donā€™t know whether thatā€™s the same issue.
The user profile links still lead to the correct user profiles for me.

Test ā€¦ @alexka , @Alex.A ā€¦ screenshot ā€¦

Does that display differently for you?

Links lead to

https://forum.fairphone.com/u/alexka

https://forum.fairphone.com/u/alex.a

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I found this here ā€¦

https://meta.discourse.org/t/incorrect-canonical-url-for-user-profile-page/190847

ā€¦ but this still doesnā€™t explain how something would get from alexka to alex.a.

Quoting the user names still works for me, too. Screenshot ā€¦

Since you tried with different computers and (browser?) safe mode ā€¦ must be your account. Donā€™t ask me how :slight_smile: .

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Works fine for me on Firefox ESR Raspberry Pi Buster. Each goes to the correct profile.

Could it be a cache issue that cuts the search short and you get the same. I note it is also case insensitive
https://forum.fairphone.com/u/Alexka
https://forum.fairphone.com/u/alexka

https://forum.fairphone.com/u/Alex.a
https://forum.fairphone.com/u/alex.a
https://forum.fairphone.com/u/AleX.A

what about
https://forum.fairphone.com/u/alexa
or
https://forum.fairphone.com/u/alex

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I have been trying to change my username from @Alex.A to @Alex.At, and then back. But when changing usernames, the forum now also takes care to change it in the posts. So it changed in all posts it found mentions of @alexka to @Alex.A. So this is explanable, and related to the same issue.

I have posted on Meta: ~~User profile page canonical URL is not case normalized - #6 - feature - Discourse Meta Now here: Problem with periods in usernames - bug - Discourse Meta

Edit: Typo
Edit2: Added new link

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I guess, that most likely itā€™s the ā€œ.ā€ (dot), causing this trouble?
Maybe change to ā€œAlex_Aā€?

There are quite a few users named ā€œBertā€¦ā€ (Bert, berta, BertM, bertl, Bert69) in this forum but clicking on their names always takes me to their profiles. No mixup with my name whatsoever.

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I see no problem clicking names in Firefox on FP2 Android 9, apart from the ones modified by the forum software they point to the correct place.

Edit: just see on the Meta post that only Alex himself sees the problem with the dot :flushed:

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Problem should be solved by the next update:

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The forum does not offer a PWA to be downloaded, although this feature should work out of the box:

Other Discourse Meta forums do not have this issueā€¦

What happens if you try it in Safe Mode with all options disabled:
https://forum.fairphone.com/safe-mode

Seems my trust level is too low to open the link:

Oops! That page doesnā€™t exist or is private.

FYI, I did a fresh setup of Google Chrome. It works in the Discourse forum, but not hereā€¦

I think the issue referred to by @UPPERCASE as linked to above maybe beyond the scope of the administrators of the forum, so have advised contact with the ā€˜discourseā€™ admin.

https://forum.fairphone.com/safe-mode

Should work for anyone, even when logged out or in incognito mode. Try refreshing the page.

That would be me. FYI: the original poster already contacted me via our ticketing system, where I advised him to loop back to the forum thread he had already started.

Thanks for the quick response I hadnā€™t imagine youā€™d be following this topic. Brilliant letā€™s hope things work.

I can use the safe mode. Is there a guide as to how to install the forum as an APP?

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Refreshing the page directed me to safe mode, thanks, but there it does not work either.

This is how it looks on the Discourse Meta forum:

grafik

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  • Weā€™re running a recent version of Discourse so I donā€™t think thatā€™s the cause
  • If PWA doesnā€™t work in Safe Mode then itā€™s obviously not related to installed plugins or our custom stylesheet

I have no clue what else might be causing this.

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