For context what type of phone is your mother using? Last time this was tested in UK this carrier had some issues which presumably have been addressed.
Emergency Alerts work on all 4G and 5G phone networks in the UK. Your mobile phone or tablet does not have to be connected to mobile data or wifi to get alerts.
However, you will not receive alerts if your device is: turned off; connected to a 2G or 3G network; wifi only; or not compatible.
Previously, @yvmuell, SMARTY failed to broadcast the notification. It was why, last time, my mother’s iPhone 15 didn’t receive it. This time, the cause must differ.
I’ve contacted them to confirm, and shall provide the response, if it’s useful. [1]
Yesterday, I checked when the Emergency Alert test is scheduled in Germany. I found out that my town is not participating, as are many others. At least in Germany, the test is seemingly restricted to save power (ahem). Maybe the UK is doing a something like that.
@ArtureLeCoiffeur, DEU is a Bundesrepublik, whereas GBR is a unitary nation. [1] Consequently, its constituent countries (WLS, ENG, NIR, and SCT) are unable to not participate, much less (NFK) councils.
I notice a difference between your settings and mine: under Alert reminder I have the value “Once”, you have the value “Never”. I received the alert (FP4/ FPOS/ MVNO spusu/ Carrier EE). What does your mum have under Alert reminder?
Tap on Alert reminder to change the value.
As to your probable cause (connected to 3G) Smarty already turned off most of their 3G, with the last 3G to be disabled in November 2025, so you would be rather unlucky to have been connected to 3G at the time the alert was sent.
I’ve solely UMTS where I live. All nearby LTE coverage surrounds my village, but doesn’t cover it; we need a mast of our own. I’ll petition my MP based upon the outcome of this.