@andreea are there any differences in usage between your phone and your boyfriend’s that could be relevant? e.g. difference in memory use, apps, changed modules…
Not sure it will be relevant, but so far, I have changed the top module and the battery.
Maybe the current outbreak, but the problem is waaaaaaaay older, for example:
Yes, as far as I know it always solves the problem. At least it did for me.
we made changes in modules a year ago, both the buttom module, i changes the screen and he changed the battery. I still have more than 10Gb free memory, we were both on Android 7, today i changend on Android 9 to see if it change anything, but still the same problem. he is installing the A9 right now.
Hi, same exact problem here, also since yesterday (and in france).
FP2 with Android 7.1.2 build 19.11.2, no SD card, internal memory pretty full (900 MB left)
Today the phone is mostly stable, but I can’t say what made it better (except maybe more battery ?). But even without the reboots, the other problems big and small are still present (home button, square button and notifications not working, only 1 line of swipe down menu, buzzing when hitting keys, fonts bigger than usual, brightness higher than normal, …). The settings I managed to turn back to normal this morning (e.g. fonts, brightness) got messed up again during the day.
I don’t know if there is any link, but for a while before that (a couple weeks maybe), I started having more and more frequent random prompts for my pincode (but now the automatic reboots strangely do not ask for the pincode).
I have not tried factory resetting yet because I was hoping to backup my phone first, but with this notification problem I don’t know how to switch the USB from charging to file transfer. From what I gather on this thread there is no way to circumvent this, and i should try to upload on Drive ? (gonna be long…)
Good luck to everyone with this…
Just start the phone into twrpwoflashing and connect your computer to it. Then you’ll have access to internal memory and can copy the content from the phone to your PC.
It had already happened on 1st of January 2020 that a similar problem happened to various 7.1.2 devices during the same day:
Unfortunately that time also only a factory seems to have solved the the problem.
i’ll try that, thanks ! (I was unsure about using TWRP, seeing TJM’s post about being stuck because of data, but now I understand that the issue was the upgrade to Android 9 and not the twrping itself.)
Correct. And you even don’t have to install it if you don’t want to change anything on the phone itself (so no risk).
I apologize if I’m going a bit offtopic, but i need a little bit more help to use the #twrptoflashing : my computer (Windows10) can’t find a driver for the FP2 (“fastboot devices” is empty, and in the device manager FP2 shows up as an unknown Android device)(fastboot seems fine, blinking blue). #twrpwoflashing instructions say Win10 will find the driver on internet, but it turns out it this is not an option anymore (since summer 2020 apparently). Any idea where I can find such a driver ? I looked into ADB Driver installer but it requires that I put my phone in USB debugging mode, which I cannot do more than setting USB to file transfer…
I’m going to try on other computers tomorrow, but in case it doesn’t work, any pointer is appreciated !
(In case it helps someone else, I found the answer for the driver : don’t try to find the driver through the device manager options, but through windows update, see yvmuell’s solution in Which android driver should I use? )
I’m in safe mode now and the problem persists. I had more than 10 GB storage left. Trying to uninstall some apps now, anyway.
thanks for the hint of just repeating the process. I finally managed (after 25 retries) to flash the new OS. I can use the phone again and all the data is still there.
Still the problems with the home button and reduced swipe down menu are present.
What’s the current recommendation? Backup all data, factory reset, reset to backup? would that work?
exactly same symptoms from the Netherlands, starting the same day 
this is SO strange.
Are those the only problems with your phone now? Namely, do you have more than 1 line of swipe down menu? Do you have access to screenlock settings, etc?
I am assuming you have A9 now, correct? (I tried installing it and gave up after some 15 attempts, maybe I should follow my own advice & keep trying :D)
My phone is stable now, the problems persist but doesn’t reboot. No SIMs, no SD and erased a bunch of apps (which was probably good anyway)
no, I just named those. but the other problems still exist.
yes, A9 (Fairphone OS 21.10.0), I really was desperate 
but it finally worked.
What are the next steps from here? I figured that the errors occured already for some other FP2 users at some other point in time, what was their solution to the problem? Did someone file a bug report? Which repository would such a issue belong to? I guess it makes sense to go after this error together instead of being frustrated by oneself. 
As said here several times, the only solution so far, also recommended by the Fairphone support, was a factory reset.
After I deleted a bunch of apps in safe mode the phone was quite stable for the whole day, no rebooting. When I started it again normally it was also stable, but the other problems persisted. I could do some backups, however. Befor going for the factory reset…
Exactly the same problems here, from Portugal!
The exact same problems happen to me (in Switzerland) Monday morning at approximately 6am.
Now, the phones reboot much less than Monday. The functionalities on the main screen, the circle and the square at the bottom still don’t work. This is the same for all functionalities that are on the top of the screen. I cannot change the WiFi, battery, screen luminosity…
Android: 7.1.2 Build: 19.11.2
I will try some of the solutions that were shared earlier to see if the phone can be fixed.
Might a different luncher help in case the circle and the square are no longer there? 
(still an update and factory reset are probably the only real solution).