My new Fairphone 3+ won’t show any files/folders when connected to my computer (which is running on Windows 10).
Here is what I did so far:
checked the cable (for data exchange)
enabled file transfer on the phone
tried PTP (Photo Transfer) instead of file transfer
cleared media storage and waited a few minutes before connecting again
cleared external storage and rebooted
All the above are from other threads in the forum.
For my phone (which is three days old) it remains the same: The device is recognized, but the folder is empty.
Update:
I uninstalled MTP/ADB and all older devices and rebooted Windows. Result: The FP3+ is now not recognized at all. So I downloaded Android SDK Platform Tools as described here in the forum: USB File Transfer Mode and still no new result. So givin’ it up for now, but please still feel encouraged to reply to my question!
yes that’s right. I checked with another windows 10 computer and it’s working fine.
So at least the phone is alright I guess.
Thanks a lot for your support!