Fairphone 6 Camera Pictures missing

Same here - have this issue when opening from the launcher OR from the lock screen.

I have the same issue, I’ve mainly noticed it when taking pictures from the lock screen and then relocking the phone. If I unlock it to open the picture right away usually it is there.

Happened to me today too, made 5 photos but only 3 were saved. My phone is up to date (as of now.) FP6.QREL.15.122.0
The files are not on the file system at all and I am not using an SD card.
I did switch to the gallery (in the camera app) right after making it and it was there, but moments later it was nowhere to be found.

Lately i have encountered an issue with the default camera app that it shows you taking a photo, but if you look in the photos app that there is nothing there.

Did anyone else encounter this issue? I had it three times today already. It feels like the issue happens when you take a photo and immediately after lock the phone or close the app, but i am not 100% sure

In case you don’t know yet, photos are usually saved in a folder called DCIM. You might want to check if the shots are there. If they are, this might be an issue concerning the Photos app and the Google cloud.

I only use the photos app to check local photos, but i dont have Google Cloud enabled, instead I backup photos to my local network storage.

I also checked the dcim folders, and the photos are not in there either.

Thank you for merging the topics

I was also experiencing the missing photos issue before. I changed the battery restriction to unrestricted (from default optimized).

Now it seems the image processing continues until finished and so far I did not miss any pictures.

Maybe some of you experiencing the issue could check that setting, test it and let us know?

Where can we find this setting? I can try it as well, see if I still encounter the issue.

Can you still do that on Android 15? I cannot find these settings in the usual spot, like on Android 14. Only ā€œAllow background usageā€, which is enabled for the Camera app. It seems like it’s enabled for most apps. I haven’t found an app with it disabled.

The setting I changed can be found under Settings - Apps - See all apps - Camera - App battery usage - Allow battery usage (the switch is on, then tap on the text itself) - set to Unrestricted.

My gosh, who invented this… Thanks for this I would have never looked there.

And just a note: I dont have issues with pictures no being saved, although thr setting is set to optimized, however I dont use the power button double press to access the battery

Got it, what a terrible location for a setting.

I have the same issue and will report to support. I’m not sure exactly all cases it has happened to me but mostly when quickly turning off the screen after a quick snap. I’ve noticed it while doing so during a quick stop while biking and using Strava (with GPS tracking) and possibly spotify at the same time, so could be memory based issue as someone mentioned.

I have also changed from ā€œOptimisedā€ to ā€œunrestrictedā€ so lets see if this helps.

The settings change did not help. The same issue is still there for me.

Try ā€˜CX file Explorer’ and you see everything on your phone or card.

And there is a large time between tipping the button and effective making the picture. The phone is (to) slow.

What I’ve used as ā€œindication of photo takenā€ is when the miniature pops up in the lower left corner, typically I wait for that then close the phone. That has been the case for me when I’ve ā€œlostā€ photos, but since I changed settings I haven’t tested enough to see if anythings changed.

For testing if there is an issue with the build in camera app give ā€œopen cameraā€ app a try. Search in Google Play Store.

So can anyone confirm the change in setting works for you as well? For me it seems to have done the trick as I did not miss any photos afterwards.

[FYI: In my earlier tests Open Camera from F-Droid is also affected by a (different) missing photos bug. This however happens only and reproducibly when closing the app, if the photo was not fully processed yet. And I found Fossify Camera reliably saving every photo (whatever I tried to mess it up, the photos were always there).]

Can you describe when photos go missing. Is there a pattern or just random?