Good morning everyone,
I just wanted to provide a short update on the current support status.
Due to the recent launch of our new Fairphone 3+ and our Android 10 release, we are experiencing a significant increase in the number of support requests. Therefore, if you are experiencing an issue and have sent in a support request, in order to prevent further delay, we would like to ask you not to create multiple requests.
Our support team is doing their best to respond to tickets as soon as possible. To face the current workload more efficiently, we are also in the process of increasing the capacity of our customer support team. Please bear with us while we work on this matter.
Thanks for your understanding and patience.
Rae