Communicating with the users

Let’s be real, they could use GitHub if they really wanted to. The issue is that Fairphone seems really uninterested in improving the communication with the community. My best example of that is when now-former employee Rae wrote a post after months of silence regarding Android 12 stating something along the lines of “as you know we were planning on releasing it in December” even though we didn’t know that because they never told us that. When people pointed out that the communication needs to improve she agreed.

… then she quit and it has been crickets since.

Presumably they don’t see the point in improving the communication with us, a minority of people come here at all after all. Most people “communicate” with Fairphone on Twitter or similar platforms.

My understanding is also that they’ve outsourced the development of Android, so presumably that company would have to be the one doing the communication and I don’t see that happening. It’s not like the FP4 is their first phone, it’s attempt number 4.

I’m happy with the fairness aspect of my FP4 but when it comes to core software issues like the camera and the security updates I feel they are an indie company through and through.

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