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Battery problems (wrong charging status / battery might be dying)

I just received my new battery…! My life has changed!

Fully charged this morning at 8:00 it’s 15:00 and I’m 72%!!! I even played Frozen for a while!!!

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Even if your battery is not bloated I think you should change it… changed everything for me.

Do you think they give you a warranty ticket, if you can’t actually see that there is a manufacturing defect?

Has anyone gotten a warranty ticket with a non-bloated battery?

I don’t know, it’s worth trying but normally batteries aren’t covered by warranties.

I know there are some topics about battery problems but i didn’t find any answers in any of them. My battery goes down very quickly. It’s been going on for a few days now. This morning i got up around 08:00 am with a 100% battery, half an hour later it was 92% without using it, if i use it i can practically see the percentage drop. Now, almost 4 hours later, my FP is at 45%. Does someone know how to solve this?

Some background info:

  • It didn’t occur right after the update but i do use Kola Nut 1.8.
  • I had the 14% bug and the 15% to 1% in seconds bug but those are gone.
  • I use Juice Defender and followed some of the tips to lengthen the life of my battery.
  • My FP doesn’t always charge. Sometimes when the red light is on and the phone indicates it’s charging i see that after some hours the battery just drained. I already filled in a repair form but i’m still waiting to send my phone cause i got no replacement and the problem doesn’t always occur.

There are a lot of answers, but no solution yet! :wink: You can be sure, that if we knew, what to do, there would have been a solution posted!

For now, the best thing is to wait until the battery bloats and then request a warranty ticket from Fairphone.

This might also be interesting: Charging does not work properly.

So this is a symptom of a bloated battery? I shall wait before that happens to return it with the repair form.

I fear sooner or later your battery will bloat… Nothing officially confirmed though!

@Stefan: Confirmed! My phone was at 6%, ran down from 15% in a matter of minutes, screen on.
Turned screen off, checked back appr. 2 hrs later: 4%!

I too had the 14% bug with the percentage stalled at 14% for appr. 12 hrs. before the update. Are these bugs related? It would appear so!

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Seems to me that the 14%-Problem (which later escalated for me to a "45% to 0% in a few minutes“-problem) was the sign of a failing battery. Ordered a replacement battery and since then I’m seeing an almost linear drop in the battery capacity.

Still: not good. Hope that I don’t have to replace the battery every year (never had to do replace the battery on my previous phones and I used them 2yrs and longer)

And: it would be interesting how common this problem is. Because: everyone in this thread has this problem which might distort reality for us. Maybe we’re the only 20 (estimate) people who have this problem (then I wouldn’t consider this a big problem). But maybe we’re only 1% of the people having this problem. The rest just didn’t find the thread

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@Arnd: Thank you for confirming this. It seems that before and after the update the battery calibration was handled differently, so the low-quality-battery showed different symptoms. Still, I don’t think the bad battery is caused by the update.

@bgschaid: We did some calculations on this some while ago:

Maybe this has been posted before, but still:

  • replaced old battery for my Fairphone (first edition) with a new one three weeks ago
  • seems to be working just fine
  • today: phone shut itself off because battery was down; no failure here
  • just started to recharge it - first, no red light, after one minute red light appeared, I checked: big battery symbol on blue screen showed 2%
  • after 15 minutes, I checked again: recharge status showed 19%
  • charging stil going on, I immediately switched on my phone, everything started as normal, BUT battery status in recharging mode now showed 55% - !?
  • I switched off my phone; recharging status continued at 55%.
    This means: from 19% to 55% in 10 seconds!?

Maybe this piece of information helps solving the battery trouble.
Thanks!

I would be interested to know this. I’m keeping an eye on my battery, but no signs of physical bloating so far.

I’ve also experienced similar battery issues that people have described in this thread, with power suddenly dropping down. And power draining much more quickly than expected - last night I had around 20% before I went to sleep, but woke up to a dead phone! (no data or wifi connection enabled)

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As I already said before, support replaced my battery before it even started bloating. So, write them a ticket, refer to this forum and they’ll send you a new one (if they have not run out of new batteries by now :wink:

Although I haven’t had huge problems with my new battery, I have experienced some of the funny battery stuff that is part of this thread again with my new battery. It seems that if the phone is charging and I am extensively using the phone, e.g. for a game play more than 5 minutes, and the phone gets really hot, that then - the battery load is jumping up and down and creating problems for the following charging cycle. So for now, I am not using my phone while charging and I haven’t had any problems.

While this is not how it is supposed to be, it works for me now at the moment and I hope that the next FP will not have these problems anymore…

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I also have a charging problem. It won’t charge sometimes even when it is plugged in and today it dropped from 55% to 21% just when restarting the phone. I have the original Kola Nuts 1.8 version installed (FP1).

I’ve had similar issue for a while, but I’ve just found this topic now. Overall, my FP1’s battery seems to drain a bit quicker than before (I used to be able to do 3-4 days with it, whereas now I get 1-2 days max), but the most annoying part is that it goes from 15% to 4% to 0% in seconds.

Good to know this is a recognized issue. I’ll contact FP support and hope the new battery will fix it.

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Damn, I’m afraid I may have a similar issue soon… :confused:

Exactly the symptoms of my phone as well. My fiancée also have a Fairphone that he got one week after me, we are doing the same thing with our phones but while I have to charge it three times a day he usually has ~40% battery left in the evening, even though he uses a pebble and I do not.

No signs of physical bloating though.

@Sokin, did you have the same problems?

@Lovisan, I don’t know, can you check your battery life history and post the screenshot?

I have the same problems as @Spicy

"This morning i got up around 08:00 am with a 100% battery, half an hour later it was 92% without using it, if i use it i can practically see the percentage drop. Now, almost 4 hours later, my FP is at 45%. Does someone know how to solve this?

Some background info:

  • It didn’t occur right after the update but i do use Kola Nut 1.8.
  • I had the 14% bug and the 15% to 1% in seconds bug but those are gone.
  • I use Juice Defender and followed some of the tips to lengthen the life of my battery."