The “short-term” manufacturing warranty periods in laws and contracts of european countries and companies was a logical choice for the old, “short-term”, waste-producing and polluting economy.
In a renewable, green and “long-term” economy, where you keep objects longer, try to repair them yourself, it is not right to apply these “short-term” manufacturing warranty periods.
It seems that the Fairphone company doesn’t understand that to be an ethical, renewable and green company you have to consider having a “long-term” legal perspective as well, including having longer manufacturing warranty periods (at the moment, they only offer a two year warranty).
They don’t seem to have a very dynamic and innovative legal team. That’s sad because dynamic legal teams can be incredible assets, speeding up innovation and reducing customer dissatisfaction (and its cost) at the source. In this case, it seems they are just average legal employees : doing everything the same way it has been for the last century. I know laws and contracts have to be stable and are, by nature, always late to integrate the latest changes in society. That’s OK. But here, in this so-called innovative, environmentally and socially responsible company, they seem much too late.
And, in the current global warming and biodiversity crisis, we already know how much harm can be made by conservative law, jurisprudence and contract standards as well as by traditional “to the letter” centered methods of interpretation of said law, jurisprudence and contract standards.
My message may be depressing but, it is time for people to understand that it is not enough to protest in the street. It is not enough to cast a few votes to greener political parties. It is not even enough to buy so-called environmentally and socially responsible products. There is a need for radical changes to some basic principles of the law, the jurisprudence and the contract standards that are common to most european countries. The length of the manufacturing warranty is merely one of them.
If the law, the jurisprudence and the contract standards don’t change quickly and significantly at the same time as citizens, politicians and companies, humanity’s boat (as well as all the unwilling living creatures forced to join this journey) will keep going straight for the iceberg.
What do you think ?