The wifi doesn’t work on my FP2. It has worked during 1 month but now it disconnects after 2 seconds. I tried everything I read on internet, I even made a reset of the phone but it still doesn’t work. That is very annoying because I used all my 4g data because of that, and I really really need internet on my phone for my work. I’ll probably have to take an other phone with wifi working if I can’t solve the problem tomorrow…
Does anyone have an idea of what I could do?
I also have a problem since the beginning, the volume down button doesn’t work… I wrote to the support 1 month ago but I still have no news …
Well, there’s a known bug, I don’t know if it has been fixed with the last update. So disable mobile internet BEFORE connecting to the WiFi. Does this work? It’s a bit uncomfortable, but for me this workaround solved the problem and I got used to it…
Hi thank you for your answer. Unfortunately it doesn’t work, when I am lucky I have like 5 seconds of wifi. I’ll try to reach the support on the phone but I’m not very optimistic they haven’t answer me in 5 weeks.
I have never mentioned it before but the wifi reception on my FP2 has never been good. It drops out and loses connection quite a lot at home, does not pick it up at all at work. Sometimes it is so bad I have to use 4G. Nothing to do with my home wifi as it is fine with the rest of my devices…
I had a disconnection problem when I visited my brother. He has a 2,4 GHz and a 5 GHz Wi-Fi network and I only knew the password of the 2,4 GHz, but my FP2 would prefer the other one (or the router insisted on it…). So I set it to 2,4 GHz only in Settings --> Wi-Fi–>[menue]–> Advanced–> Wi-Fi frequency band.
Maybe it could help you to play around with these settings.
I read that last week on forums, I tried to set the frequency on 2,4, I tried on 5 but it still doesn’t work… I tried everything I read on the internet, I tried to change the slot of the card, I tried to check in my internent box… I tried to call the support but they are unreachable.