I just bought a Fairphone 4. I’ve got a problem with the sound. As soon as i put my wired headphones a “white noise” appears when i listen to music, podcast or live streaming …
If the music ends, the white disappears. It’s very annoying, specially during a live streaming where there aren’t any continuous sound for example … It just appears/disappears when a sound is broadcasted.
Am i the only person with this problem or … ?
I already tried with three diferent wired headphones …
If you still have the default OS and are using default apps to listen to sound I’d say you may well be the only one and it would be wise to contact Fairphone soon as they have quite a slow response sometimes
They will likey ask you to
a) Start in safe mode, which disbales any apps you installed temporarily
b) Do a factory restet ~ before you do that you will want to back up any personal data
Anthor issue is if you have an SD card remove if before you do the tests and ensure it is formatted as Portable.
I use headphones with jack. And an adapter for jack. If I listen to some podcast, there is a backgoundnoise while sombody is speaking, ehile nobody is speaking (or no Music) then is no noise. What’s wrong? I dont heare it on the phone speaker.
Me too I experience this behavior. Think also mine adapter is Cellularline, but I can’t be sure. Sometime in a video where someone speak, I don’t hear some words if the volume of the voice is low. Could be the DAC of this adapter?
Same problem here using headphones found in the box of my fp4. This is really annoying at it makes it impossible to listen to something with a low volume. (I love to listen podcasts when falling asleep ; I cannot do that with my fp4 exactly because of that noise problem)
Please check the sound / microphone settings (if possible).
The “white noise” is 75% caused by incorrect settings and poor/incompatible microphones, e.g. headsets.
Deactivate the Auto-Peak function in the settings (microphone) and level manually. The remote station can also cause the noise. As I said, everything only if possible through settings.