Hello, I have a problem with the USB of my Fairphone 3. I’ve installed /e/ manually about a year ago.
It suddenly did not charge anymore, i.e. the charger was not recognized. I plugged the cable in and nothing happened. Both when the phone was on and when it was switched off. Also trying to charge it from my laptop’s USB didn’t work.
Upon start-up and with no cable connected, I always have a notification: “device connected via USB is being charged”. In the system settings menu, although no cable is attached, it says that the USB connection is being controlled by the other device (which doesn’t exist). I can’t change to “control USB connection from this device” i.e. my phone.
What I tried to do so far: run all system updates. factory reset, i.e. deleting all user data. It didn’t make a difference. I got a philips #00 screwdriver and tried to undo the screws in order to clean the bottom module but the screwdriver doesn’t fit and is damaging the screws.
What should I do next? Is it a software or a hardware problem?
Thanks for any help in advance.