Touchscreen looks like a Gerhard Richter Image in the dome of Cologne

[hanradler]

does anybody know this issue, can one fix this by or is there a need for a new display?
I am very surprised to read that the support takes 5 days to respond, is that realy so slow? I need a mobile phone for work and if it is clear one needs a new display they could send it right away I was hoping
regards

[HolosericaCaligo]

Hi and welcome

this issue is mostly easy to fix. Take a look here:

FP3 Display freezes! Display noise issue

[fp3%20rotto] The Fairphone3, bought in late August as an anniversary gift, has a huge problem, and i cannot understand which is the origin of it. As you can see from the picture attached to the post, the display just freezes and it becomes like this ( see picture). The problem occured in many different situations, like right after ending a call or during a whatsapp chat, so there is no specific reason from what i can understand. To be honest, is a very annoying situation, especially because …

[hanradler]

thanks, that worked!
now I get an idea of the difference between tight and very tight,
hope the solution will last and that the srews can be used ongoing
regards