Sudden death FP3(+)

[Marjo]

Good afternoon,

Apologies if the following issue has already been placed on this forum. I am new here, so please forgive me if I have missed the information regarding my issue here on this forum.

I am a happy user of FF3+ since 4 years. Due to slow battery use, I have replaced the old battery with a new one a while ago. It was working great and charging well.

Now, suddenly the phone went completely dead out of nowhere. In the morning I had charged it well and I was listening to music and it was still with +/-60% battery , when without any sign of it, it completely died. Now it wont charge (tried several, cleaning it). When placing the charger it does give a red flickering light, but that is about it.

Do you have any suggestions on what I can do about this? Does this has to do with the batter or the module for charging?

Also another question, if you dont mind. Do you reckon it is worthwhile trying to resolve this?I am a bit contemplating whether I should fix it, given they stop updating the FF3, but I only have had it for 4 years (my samsung I had prior for 8 years) and I would like to remain use it due to the sustainability part.

Sorry for the long threat and hopefully you can help me

Best Marjo

[OldRoutard]

Hi and welcome to the community forum

… though sorry to learn of your problem.

An abrupt failure has been frequently reported in recent months. You might like to read around the forum a bit; Here is a suggested search to start you off.

You might be particularly interested in the following topic. Your first aim at present will probably be to save any data on the phone that you hadn’t already backed up, if you can just get it working again at least for a while.

Sudden Death and oven reflow: Navigating a post-warranty salvage of FP3(+) motherboards

Hi all, As a Fairphone community member and a Fairphone Angel in my city, I’ve seen a lot of talk about sudden death, particularly in the FP3(+). I won’t be asking why At the end of the day, the thing is here. The real question is, what can we do about it? Jump right in: Why this thread What does Fairphone say What is “sudden death”? Solder, hot air, oven reflow Walkthrough for a repair scenario (<-- You’re probably here for that) Discussion and questions What to do now? Previous repair st…

But don’t do anything hasty, get the info first!

[Marjo]

Apologies, after reading some more, it may not be a ‘sudden death’ issue? in the summary, to it be a sudden death, there must be no lights and still some ampere. I do get a red flickering light when trying to charge it (though nothing else is happening) and when in the repair shops there was no ampére showing, so completely dead.
apologies, please forgive my utter lack of competence on this (i like to sustainable part of the phone, but when it comes to technology I am horrible)

I did fully clean it and placed it all together again, but still nothing happening. Also other chargers make no difference either. I did someone mentioning in one of the other threads, it might be the bottum module.

Could this be the case, since I do have a red flickering light and no Ampére whatsoever?
Again, so sorry for my questions and your feedback is very much appreciated.

[OldRoutard]

That’s quite all right, no problem

In a case like yours I think the best thing is to check some of the modules (bottom module in particular), if possible with the help of someone who might be able to lend modules for testing. There are a number of volunteer members of the community called “Fairphone angels” who may be able to help in just such a situation. Have a look at the map on this page and see if there’s one near you with whom you could get in touch. That’s certainly your best option right now. You can get e-mail addresses from the map. You may need to reload the page or click here to see the map.

At the same time you might regularly check the Market category of the forum (I’ve adjusted the link to select offers of FP3) to see if you can’t pick up a FP3, not necessarily working, for spare parts. There seem to be some possibilities right now, either whole phone or parts sold (or sometimes given) separately.

For these transactions, you may need to send private messages (usually abbreviated to “PM” or “DM”). From what I can see, you should be able to send them, but let us know if you encounter problems.

More info about the forum here.

[Marjo]

Thank you very much for the time to answer and to support!

Will try with the spare parts and hopefully that does the trick

[OldRoutard]

Is there no FP angel near where you are?

[Marjo]

Yes, i found three possibilities in my country and will reach out to them Many thanks for all the support!