I’ve been having connection issues with my Fairphone4. Calls dropping out, not being heard by the people I call. I’m using SPUSU, an EE reseller. I’ve spoken to their support and was told my Fairphone only works on G2 & G3. As EE are currently disconnecting those, my phone will have problems and…

No thats wrong, the FP4 can use VoLTE. It might be it doesnt work with the provider.

Hello Unfortunately there have been some issues reported with SPUSU Please search the forum. The one I found might be relevant [image] I can't call anybody or get called; maybe because of VoLTE? Fairphone 4 Hi Fairphone community! I have a big problem with …

Yes, I wrote that. I switched the network provider because of that. I use Bob now, that works for me.

I’m on EE and I’ve 5G on my three-year old FP4 without any issue. In fact, I bought my FP4, advertised as a 5G phone, from EE directly, as they were reselling it then. My two-year plan ended last year and I’m now SIM-only with EE and I’ve no issues. My sister is on a FP4 with O2 and also has full 5G…

I don’t require a lot of data, I use less than a Gb a month, which makes EE very expensive, same goes for O2. I was hoping an EE reseller would work out, but apparently not. I guess they cut out all the bells & whistles to keep the prices low.

Thanks for that. I’ve mailed Spusu to check Fairphone 4 won’t work on their system. If so, I’ll be back on the deal sites for a replacement.

I’ve set my phone to Wi-Fi calling. I’ve got no way of knowing if it works or not. Either way, it won’t work out of the house.

You need 4G Calling enabled, is it enabled?

To your very specific point (to rephrase: “how do I know if Wi-Fi calling works on my FP4?”) you can enable “Display network name in status bar” in Settings → Display → Network name then toggle on Network name; if Wi-Fi calling is working (supported by your network) you will see the phrase “Wi-Fi ca…

@PenY I can assure you that the FP4 works on spusu in the UK and supports 5G. See my separate post about Wi-Fi calling which does not work on the FP4 on spusu. Hope that helps! Have you asked spusu for a replacement SIM, in case that is the problem?

SPUSU tell me Fairphone4 is only 2G& 3G

Help Fairphone 4

Meaghan October 20, 2025, 2:35pm 3

Hello
Unfortunately there have been some issues reported with SPUSU
Please search the forum.

The one I found might be relevant