Software Update: 3.A.0129.20210805 (unknown caller and zero brightness bugs)

Read form other users with Vodafone the same, so would advise to contact support about this.

Contacting Vodafone support is the way to go. A workaround is to disable “Enhanced 4G LTE Services”, but please try Vodafone support first…

I will, thanks. I just don’t really understand why it should be their “problem”, as everything worked fine before the update.

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It seems that you did not use VoLTE before and it might have been enabled on your phone while the latest update was applied to it.

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I’m on Vodafone Germany as well and I’m 100% sure I had VoLTE enabled before the update too. But the “unknown number” problem (re-)appeared only after the update.

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Then please call Vodafone support first, maybe their central FP3(+) profile needs to be reconfigured/-initialized…

In my experience talking to Vodafone about Fairphone issues has a 0% success rate. You basically never even find somebody who understands what you’re talking about. FP has to sort this out with them.
@rae, would you be so kind and also notify the developers that at least for Vodafone Germany, this update re-introduces an old bug that causes all callers to be displayed as “unknown number”? Thanks.

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I suggest to encourage other FP3(+) users with Vodafone Germany as their provider to report here first, because two reported cases so far might not be quite representative to Fairphone to start action…

@DeepSea, the same problem here: FP3+, VF Germany, “unknown” since update.
I got the FP3+ a couple of weeks ago and didn’t change anything in the regarding settings.

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Just want to add that I have the same two issues since the update:

  • brightness goes to zero unexpectedly every now and the (eben in bright sunlight!)
  • incoming calls show unknown number, and i am with Vodafone Germany…
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Oh dear, why do they have to screw things up with almost every update they roll out?

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I’m in the same trouble:

  1. brightness Problem (minor issue)
  2. and the “Unkown Caller” (Vodafone Germany) what is a realy BIG-major problem!!

Can you bring the phone back to FP3 3.A.0107.20210513 Please!!!

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As a workaround, try to disable “Enhanced 4G LTE Services”…

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You can either try to switch the OS slot back to the OS version before the update, or you can use the manual install procedure with an older OS version from here.

If you can locate #fairphoneangels in your vicinity on the #communitymap, they might be able to assist you.

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As a workaround, try to disable “Enhanced 4G LTE Services”…

In my FP3+'s settings there is no option “Enhanced 4G LTE Services”, but “Preferred Network type”. There I can choose

  • 2G/3G/4G auto (default)
  • 2G/3G auto
  • 3G only
  • 2G only

Deselecting the first would be a bad idea, as 3G is no longer available from VF Germany…

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Both would require unlocking the bootloader, and I’m not sure what’s the best between resetting your phone and losing your data, and living with these issues.

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Is it confirmed somewhere that switching the slots with fastboot requires an unlocked bootloader?

True, but the manual install instructions strongly advise to backup your data first in order to not lose your data.

Quite obviously they don’t have enough (competent) people for QA (and probably development). Let’s hope they find someone capable for the open position of Android Quality Support Specialist (deadline to apply is today!)…

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One of the first tasks for this new employee will be to install a public FP3(+) bug tracker…

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That would be very helpful, but it would mean that everybody could see the long list of problems with the devices, confirmed by Fairphone. Which is something no other vendor does. It could really hurt their sales. So not a chance I’m afraid. But I hope to be surprised.