Dear FP-community,
My FP2 is a bit over 2 years old and at the moment I face several issues … I don’t know if the problems are connected with each other or if they are singular problems. Maybe someone can help me or give me a hint what I should try/test next.
- network connectivity is bad and changes constantly
Phone has no connection, very low connection or is constantly searching for connection:
- Does not matter if I’m in the city or in rural areas.
- I’ve replaced my SIM card a week a go and nothing changed.
- I’ve tried it in the 2nd slot - nothing has changed.
- I’ve tested my FP with a SIM card of another provider and it’s the same.
- I have tested my new SIM card in another phone and it worked perfectly.
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people complain about loud background noises when I call them
If my phone has good connection and I call people they sometimes complain that they can’t hear me and they hear loud background noises. But there is no noise in the background when I call them. I’ve already checked my mic but it seems to work. -
battery life is very bad
After an issue last year with constant reboots I got the battery replaced. So the battery is a bit older than a year now. I’m not a hard core user but battery is not lasting 12 hours (using it maybe for 1-2 hours in total). I have switched off bluetooth, GPS and optimized everything (apps etc.) to save battery. But e.g. today the phone was on the charger until 6 o’clock pm and then I just listend to Spotify for about 40min and checked Facebook. The battery was at 15% at around 9 o’clock pm. -
phone is getting really hot on top
The phone is getting really hot on the top 1/3 when doing just random things like checking mails, twitter, etc. Also when charging it gets very hot and I’m using a charger that is recommended for the FP2.
I’ve forgotten a 5 issue: display is going black when pressing call button
When I press call the screen is going black and does not react on touch. The only way to hang up the call is pressing the “on/off button”.
My phone is running on android 6.0.1 and I regularly update my phone. I use a charger recommended by FP. My phone only had one major problem once (constant reboots) that was solved by changing the battery.
Thank you for your help!