I updated my phone about a week and a half ago, and that may be related. I am having the following problems:
- ALL incoming calls are “Unknown”
- Internet is extremely unreliable and constantly disconnects for a few minutes, especially when signal is less than full
- Sometimes when I call, the connection never begins
- Sometimes when I call, there is no ringing, but someone eventually answers
- I can’t get SIM #2 out of the phone no matter what I do
Support hasn’t responded and this phone is becoming unusable. I have my own business and it is important to know who is calling and to have reliable internet. I bought this phone because it was supposed to last 5 years and not just a year like so many other phones I’ve had, yet less than a year later and it is failing.
Has anyone else had these issues or any potential solutions?