Problem with sd card on FP4

[Guenhael]

Well, I have had an awfull expérience with FP2 since those
6 last years, so I decided to Switch to FP4.
… First thing I donne: insert m’y 64 GB sd card containing my
music … And, first problem, … Whaou… Even not surprises …

The card is not seen at all, although of course it works on my old FP4:
Can anynody help???
Hope so …
Of course, reformating the sd card is not a solution,
is there anything to do to make the FP4 see an already formated
SD 64 G SD card ?
Thanks a lot

[Incanus]

Why is formating not an option? What card is it? There is a thread where FP4 users share their experiences with working or non working SD cards:

List of compatible micro SD / SDXC cards for FP4

ATTENTION!! This wiki is just a list by FP4-users. It is there to share experience with MicroSD cards. It is nothing official by Fairphone. Fairphone does not sell any of these cards. This topic is closed to avoid replies, so that the topic can be bumped on the top of the recent topic when edited. Please open a new topic in case of questions or to start a discussion. Which MicroSD cards do work and which do not? Fairphone does not have the capacity to test MicroSD cards and is not in a p…

[anon9989719]

I think the formatting is not an option as it has data/music.

But there is no reason the SD shouldn’t be recognised.

So the solution would be to downlaod the music from the SD card to a PC for example and then reformat the card as Portable in the phone and then restore the music.

If however you want the SD card to work in a PC as well then once you have saved the music and before you restore it check the formatting in the phone can be read in the PC

[Incanus]

@anon9989719

I think the formatting is not an option as it has data/music.

But it is or at least should not be the only storage for those files. There is for sure a backup and or the source.

[anon9989719]

That’s the issue for sure, but from the OP’s initial post it seems that is not the preferred option.

[yvmuell]

SD=SanDisk? Then thats most likely the reason

SD card problems although formatted as portable storage

Hi everyone! My FP4 has just arrived Although I don’t use a Google account, I managed to (manually) migrate most of the apps and data from my old Samsung Galaxy A3 without any major issue. The problems started though when I inserted a fresh 128 GB SD card (SanDisk Extreme microSDXC UHS-I A2) and formatted it as portable storage. As I read in the forum, this is the preferred option as it’s supposed to work better than formatting it as internal storage. Yet, while the SD card se…

[Guenhael]

Hi all,
Thanks for the answers

For my SD card, for any reason, seems that taking it out if my FP2 made it definitly unusable ! Confirmed on a PC, on another smartphone, none of them detect this SD card.

So I bought a New one, 64 GB, and put it in my FP4: the card is Seen, automatically formatted.
My music was on another external disk on my PC, I’m copying it right now on the new SD card.
Unfortunatly, some other files were not backed UP, since I have never seen an SD card failure before, I was confident about its reliability …I should not have …
Thanks again,
Guenhaël

[hirnsushi]

@Guenhael

For my SD card, for any reason, seems that taking it out if my FP2 made it definitly unusable ! Confirmed on a PC, on another smartphone, none of them detect this SD card.

Sounds like the SD card was formated as internal storage on the FP2.

Have you tried putting it back in the FP2 to copy the missing files to a PC, can you access it then?

[Guenhael]

Hi,
No, even in the old FP2, SD card is no more seen : not even detected “failed”, but just not seen, I’m still very surprised about that !

Thanks for your interest, if you have any idea, I’m interested since I still would like to retrieve some files I have not backed up anywhere …
Guenhaël

[anon9989719]

@Guenhael

For my SD card, for any reason, seems that taking it out if my FP2 made it definitly unusable ! Confirmed on a PC, on another smartphone, none of them detect this SD card.

So is it not possible or doesn’t work in you FP2, if you still have the functioning FP2.

If it does it is probably formatted as internal and the data is only retreivable in the phone that encrypted it.

If you don’t have an alternative access to the music you will have to use the FP2 and transfer the files from the ‘live’ FP2 then it can be reformatted as pportable and the files re-instated

[Guenhael]

Hi,

As I said in a previous message, the SD card is also no more readable on the original FP2

[Patrick1]

Try using a partitioning tool to see what’s found.

Maybe the partitioning is faulty and the SD card needs a full reorganization to turn usable again.
This process will blank the entire card.
I once had such a case.