I’ve searched ion the forum but unsure whether I’m looking in the correct categories or with the right terms.
I am seeking advice re. calls insomuch as the screen shows that the call is ringing out but there’s no sound and it eventually shuts off.
However, I can’t receive calls either. They may ring a little but when I swipe, they don’t connect and then I get a voicemail notification. I managed to listen to one voice mail but it has been problematic.
I don’t have a spare FP2 to try my SIM or anything else on, and I am unsure of the technical details of the phone (so if OS etc is required, please explain to me where I need to look!) I swapped the SIM from 1 to 2, and it is relatively new as I replaced it just a few months ago. I have had similar problems in the past, hence why I consulted the search first.
My thanks in advance (I may not see replied immediately but any help would be greatly appreciated!)
do you have one?
if so, how is it formated? Either external / portable or internal. To find out, go to Settings > Storage.
Some important info on SD cards that everybody should read before using them with Android: ✏ A little guide to... using SD cards
Thank you for your reply. I’ll have a look at how to clean the contacts.
I’ll need to spend extra time reading through the information on the SD card as I’ve only had a brief look. In the settings > storage screen, all that I can see is that 54% has been used!
In that case I presume no SD card has been installed. If one were present, I think information would be shown just below the info on internal memory.
I suppose it’s just possible that the “Phone” app has lost permissions to make and receive calls for some reason, though in both the versions of Android I have available to check on, neither will allow the permission to be withdrawn, understandably. It’s something that might be investigated if other possibilities fail to get results.