Phone keeps trying to unlock since Android 15

Since the update my phone screen keeps lighting up literally every 20/30 seconds, trying to find my face to unlock; while its just lying on my desk and im not using it. It drains the battery, and keeps me awake at night because there is a bright light every few seconds if i dont Flip it over or close the phonecase.

Anyone else with this problem?

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Welcome to the community and forum :slightly_smiling_face:

I don’t recall seeing any similar cases following the A15 update.

If you search for Face Unlock in the Fairphone 5 category you’ll see a few topics such as

I would advise you to open a ticket with support.fairphone.com

Ik heb hetzelfde probleem. Al allerlei functies uitgeschakeld ( bij melding openen, NFC, openen bij oppakken enz.) Heeft allemaal niet geholpen. Lijkt inderdaad aan de update te liggen

I have the same problem. Already disabled all kinds of features ( open on notification, NFC, open on pick-up etc) Has all not helped. Seems to be due to the update indeed.

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yes, i also noticed this. it´s especially annoying when the fp5 is lying screen up on my desk in the evening, the screen lights up for no reason and checks for face unlock. although not in a 30 second rythm, it´s every few minutes. my guess would be it´s related to the a15 update.

Same problem since have upgraded my phone 5 to Android 15. First I tried apps taking off from background tasks. That did not help. I turned off the face recognition / fingerprint on awake the phone. That was also not tthe solution for me. Now I wait for a solution from the Android makers of the Fairphone version.

Hi everyone,

I have the same issue since Android 15 update. My screen turns on every 10 seconds or so. I’ve been trying to find a fix for the issue online, since Fairphone hasn’t responded yet in over a month.

I’ve made a strange discovery that might also help others: if I remove my phone from my bookcase cover, the issue no longer occurs. I’ve checked if the cover presses any buttons but that isn’t the case. Also, it doesn’t matter if the cover contains any cards with nfc or not.

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Welcome to the forum :slightly_smiling_face:

Just for clarity this is usually called a ‘flip case’.
Can you describe it in more detail, such as materials, magnet, other contents?

I use a flip case (leather, magnetic hasp, no other contents but the phone and plastic shell case) but I have not encountered the problem. I have never used Face Unlock.

P.S. A reminder to all users who encounter this problem to open a ticket with official Support.

I think I should call it a flip case then. Non native English speaker here. :wink:

It’s not real leather, has a plastic casing for the phone, it does have a magnet for keeping it closed. No other contents.

I also have never enabled or used Face Unlock.

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Same problem, I have a leather flip case and when open, it stops every ten seconds to turn on the screen. Since upgrading to Android 15: it keeps restarting. After about 30 seconds, the phone goes into sleep mode. Then the screen turns back on after about 5 to 10 seconds. The screen stays on for 5 seconds and then turns off again. This repeats continuously. As a result, the battery only lasts half a day and needs to be recharged.

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Same problem, I have a leather flipcase and when open then it stops every ten seconds to upscreen. Sinds upgrade naar Android 15: hij blijft herstarten. Na ongeveer 30 seconden gaat de telefoon in de slaapstand. Daarna gaat het scherm na ongeveer 5 a 10 seconden weer aan. Het scherm blijft dan 5 seconden aan en gaat daarna weer uit. Dit herhaalt zich continu. Hierdoor doet de batterij het maar een dagdeel en moet het weer worden opgeladen.

A solution has now been found for the problem of continuous unlocking. The flip cover has magnets. I removed them. Now the phone works normally and the battery continues to function for longer periods of time, as I was used to. The magnets apparently affect the proper functioning of Android 15 on the Fairphone 5.

Translated with Deepl.com (free version)

Inmiddels oplossing gevonden voor probleem van continu unlocken. De flipcover heeft magneetjes. Deze heb ik eruit gehaald. Nu werkt de telefoon gewoon en blijft de batterij gewoon langere tijd functioneren zoals ik gewend was. De magneetjes zijn blijkbaar van invloed op de goede werking van Android 15 op de Fairphone 5.

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I have an extra magnetic surface under where I drop down my FP5 on it. Additional to the magnetic flip case which has magnetic contacts to close the flip case.

I bought the flip case with extra magnetic surface on the ground to facilitate the phone more quickly in my pocket without the other utensils like credit cards.

I hope there will be a software solution shortly.

Same problem here. Fairphone 5

I had the problem since I bought my flip case in December 2025 (when I already had installed Android 15).

Can anybody say that this is only a Android 15 problem? Or is this problem known in Android 14 or other devices?