!!!UPDATE!!!
I experienced the same problem, my left hand side of the screen would not work. Using the phone was not impossible, but very frustrating. I got in touch with support, and they told me I was eligible for a screen replacement, but that I would have to wait “potentially several weeks” because they are “currently optimizing our production process”. I took me a certain time and effort in insisting, during which the screen started presenting new issues rendering its use almost impossible, but they finally agreed to replace the whole phone. This said, I do not know if they will send me a new or used phone, but I hope the former. The pickup from the DHL courier went very smoothly, the phone is back in Holland and I’m awaiting further instructions on how to proceed. I will keep you updated!