Hi all,
I got an update over this from Fairphone. Long story short, they know there’s an issue and are working on it but cannot fix it now.
Here down the 2 last emails:
" Dear Alberto,
Thank you for your message.
I’ve just been informed that we actually don’t need to collect logs anymore as the issue was reproduced and logs were provided. No need for you to go through this again.
However, I’m afraid a repair is not going to resolve this right away. Our tech team stated that as a smaller team, we won’t be able to offer any further updates on the status of this issue. Instead, we recommend keeping the device updated with the Latest Fairphone OS at all times and checking the Fairphone 5 OS Release Notes for more information about what’s contained in each update."
And:
*"Dear Alberto,
Thank you for your message.
Well we’re looking into this, for sure, but we just don’t know how long it will take before we resolve this. We’ve collected info from other sources, but yes, the only thing we can suggest you do now is to keep your Fairphone updated.
Let me know if you have any further questions, and I’ll be glad to answer them. "*