My FP2 lose regularly the GSM network

Help Fairphone 2
1

It’s been many month that my FP2 loose the GSM network quite in all my call. I succeed in having calls but it’s embarrassing.
I already verified my SIM slot, my network provider. I check visually the connection of the antenna cable…
The only thing I read is to backup all the phone and try to reinitialise it.
I would like to avoid this solution because I can’t skip my phone use for my job and for the moment it works badly but it works :-))

1 Like
2

How old is your SIM card and who is your provider?

1 Like
3

My SIM is 1 year old and when I changed it I already have the same problem.

My provider is SFR in France.

4

What happens if you switch your phone to 3G?

5

sorry for the delay. Nothing better when I switch on 3G.

6

It could be your SIM. Try it with a new SIM.

7

Thanks for your answer,

In fact, it works very much better in 3G !! The conversations are not cutting :+1:

Just, very often, when someone try to reach me, the phone doesn’t ring and I only receive a call notification by sms.

Any idea of the problem ?

1 Like
8

Toggle flight mode on/off when you have lost the network connection.
And have a look at this thread loss of network connection.

9

Thanks,
In reading all thé forum comments, I understand that there ils no solution. That’s strange.
And turning togle flight on off is not a solution for me because thé problem ils that i’m loosing calls.

10

So switching to 3G is the best oprion for you.
Still a new SIM could work better and of course the coverage of your provider could alsibe a part of the problem.

11

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