My Fairphone 5 became unbootable after a fall, and since then it gets stuck during the boot animation

My Fairphone 5 became unbootable after a fall, and since then it gets stuck during the boot animation. I can access the recovery menu, but nothing else. The key point for me is avoiding a factory reset, because I have photos with very high sentimental value stored in the internal memory. I’m therefore trying to find out whether there is any way to repair or reinstall the system without wiping the storage. From what I understand, this might only be possible through an OTA update package (ADB sideload or SD card), but I can’t find any OTA packages published for the Fairphone 5. Could Fairphone please confirm whether such a package exists or will be made available?

If not, has anyone here had experience with professional data-recovery services (physical memory extraction, chip-off, etc.) for smartphones? I’ve been told this could cost more than €700, so I’d appreciate hearing whether anyone has successfully recovered internal storage data from a Fairphone device.

Thanks in advance for any guidance.

6 posts were merged into an existing topic: FP5 not booting after update to Android 15

apologies, following your explanation I have moved it back to the topic where you originally posted.

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