My FP2 frequently looses the connection to the mobile network. This results in missed calls, not being able to make calls, no internet connectivity. I can’t identify a pattern of circumstances when this happens. It’s not related to my location (indoor, outdoor, underground, good or bad connection),…

Sorry i forgot to tell you that putting only to 2 G will increase your lose of connection depending on how the provider manage the priority of is Network usage…

ok, so will activating manual network search avoid such switches? I’d love to find a state for my phone, where it will work reliably.

Hello again, No, manual network searching does disabling finding an alternate Network (from another provider) so your phone ask for connection only at the provider you choose (much faster response and the network registration is not interfering with the other provider), Switching from the type of G…

It seems that I have a similar problem with my FP2, and for me it started about 2 weeks ago. I use one SIM card in slot 1 and did not have any problems with mobile network connectivity the first months that I used the FP2. And now I detected the following pattern: Whenever the phone gets just a l…

If my fp2 has No Network Connection i toggle flight mode on/off. Then it works again. I put it on 3g prefferd this Works fine with me. I Hope this helps :slight_smile:

My phone is on Fairphone OS 1.7.0 (I usually upgrade to the latest version short after release). My provider is bob (Austria), which is kind of a sub-brand of A1 (Austria). Thank you for the link to the quite interesting threads on killed SIM cards. However, while my phone was still on 1.6.somethi…

Thanks for the hint with the flight mode on/off, unfortunately it did not help in my case. And I also have Fairphone OS 1.7.0, and my provider is Vodafone Germany.

Hi, I have a very similar Problem: when I try to make a call it takes about 40 seconds before I start hearing the sound that the other phone is ringing. Just after I start hearing it, it stops and the call gets automatically turned down. I am very disappointed.

Hi, i’m also using bob in my FP2. Do you have roaming enabled on your FP2? FP2 doesn’t support national roaming, so roaming has to be enabled in general for bob.

Loss of mobile network connection on FP2

Help Fairphone 2

Irina_Spitznagel September 23, 2016, 10:49am 11

Who’s your provider? Which version of Fairphone OS is on your phone?

I ask because this might be related to an old problem that was solved by an earlier update, but still might affect some people.

Look here: