Invalid IMEI prefix on registration page

still not possible unfortunately. I have one of the 35587009 - 02XXXXX IMEI1. I already checked very carefully if I truly inserted the correct 7 digits, tried different browsers and even checked if my IMEI1 is consistent (calling *#06#, checking in my settings and physically under the battery) - it is. The error message : “The IMEI in not correct. Please check and try again.” still appears. I already contacted the support.

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