In search of a CAMERA module for FP3+ (Belgium)

[Marie_Preclikova]

I am looking for a camera module since the original module seems to have died (I had my phone checked by a specialist), and I need to be able to take photos and scan QR codes at work regularly.

I am based in Belgium.

No idea if an FP3 camera module (i.e. not the “+” version) works if used in an otherwise FP3+ phone?
If so, I’d already be happy with that!

Thanks a lot,
Marie

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[urs_lesse]

You might want to describe the actual problem in the meantime. Does the selfie camera still work? Is the general Torch (the “pocket lamp”) function in your FP3 (quick settings) also non-functional?

@urs_lesse

check if the camera module is properly connected:

Fairphone 3 Rear Camera Module Replacement - iFixit Repair Guide

Please note that the Rear Camera Module connector (the black thing bearing the empty triangle icon) can sometimes become disconnected on its other, “invisible” end, too – beneath the camera icon that you can see in Step 11.

You might also want to check if there is a Fairphone Angel nearby:

The Fairphone Angels Program and Map (Local support by community members)

The discussion and questions about this topic are located here Fairphone Angels are active volunteers in your area that offer their expertise to assist you. Most Angels cannot offer all services and as volunteers, they’re not always available. So don’t be mad if they don’t answer in time Consider opening a topic on the forum to receive help from other members for non-local or complicated issues. The Customer Service team from Fairphone is also there to he…

If you are closer to the German border, our local aachen.fairphone.community might help.

[Marie_Preclikova]

Thanks for the tips!
I’ve been through all the typical troubleshooting steps (reboot phone / try another camera app / try other apps that use the camera…) before contacting a local guy whose specialty is repairing even things which are advertised as unrepairable. He is familiar with FP and the iFixit guides and he already saved my phone once after it’d taken a bath, so I trust him when he says he checked all the contacts he could.

Current issues:

• If I want to use the rear camera, the area where the future photo is normally visible is fully black.
• When I press the shutter button, no photo is taken.
• Same issue throughout all of my apps that use the camera (camera/WhatsApp/QR code reader features in various apps…), a different camera app did not help either.
• The selfie camera works sometimes.
• The torch works.

If you think that these symptoms still suggest that the issue is with a connector (possibly the “hidden” one), I’ll check with the repair guy again to see if he tried that out too.

Have a fine day!

[urs_lesse]

@Marie_Preclikova

If you think that these symptoms still suggest that the issue is with a connector (possibly the “hidden” one)

Torch works → It is NOT the connector

[Marie_Preclikova]

…which is what I did not want to hear, but all the more thanks for the idea, @urs_lesse!

[urs_lesse]

If the Brussels or Ghent Fairphone Angel is within your reach, they might be able to at least test a working camera module in your FP3+.

[Marie_Preclikova]

Thanks for the tip,
The Fairphone Angel from Brussels was able to help me out!