I can't access my phone anymore

[paulakreuzer]

In that case I’ll repeat what I posted in another thread:

@paulakreuzer

If you have google you can do this:

@Elipsus

If you try and fail too much time, you should have an option like “pin code forgot”, and it will allow you to use your gmail password to unlock it.

Go to your computer, go google play , click on the gear on the top right of the screen, select “android device manager” , you should have a map with an overview of your phone, if the feature is activated by default on your phone ( it’s not the case on all phone), you should be able to click on “lock”, then you will be able to set a new password for your phone, wait 3-5 minutes, then go to your phone and unlock it with the password you set earlier.

If you don’t have google you can try 5 times then have to wait a 30 seconds until you get to try again. If you can’t figure it out even with unlimited tries I hope someone else knows a solution.