I have received my new fairphone 2 the day before yesterday in france. I’m very happy of it, and I’m glad for being part of the adventure.
But I have a little (big) issue since today. I set up a password before to lock the phone. My password worked yesterday but it doesn’t work anymore since this morning. I know my password by heart and it worked before.
So, I can’t access my phone anymore because the password doesn’t work.
I tried several times to reboot the phone by using the “reboot” option (between “tun off” and “airplane mode”), but it doesn’t work at all (the phone keeps the same settings).
Can you help me with this please ? I feel so stupid because of this issue. How can I unlock my phone ?
For people who want to know how I did to “unlock” my phone (My password didn’t work anymore), I did an extreme option with Google. I erased all data with the android device manager by choosing the option “erase all”. Because of this option, my phone was reboot as if I just bought it. I don’t know if it’s clear.
But careful, this option erase ALL your data : settings, images, musics, contacts and so-on.
How I did :
"android device manager"
And voilà, my phone is all “new” and unlock.