🇩🇪 Home Button and pull down menu doesn‘t work anymore

Hallo,
Habe mein FP2 seit 4 Jahren und bin eigentlich sehr zufrieden. Leider funktioniert seit ein paar Wochen weder mein Home Button noch das Pull Down Menü. Könnt ihr mir helfen ?
Schon mal danke!
Emaria

I don’t have any answers, but if you’re fine with English you may want to follow this topic:

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similar problem - fairphone 2 : pull down menu of “settings” doesn’t work anymore; update has been executed but problem remains. Any suggestions ?

The only solution I know of is a factory reset. This method will result in a total data loss, so be sure to rescue all your data from your phone.

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