Hello,
I cannot use Live View on my new FP6, the button is greyed out.
I did some research and discovered that you need to have Google Play Services for AR installer, in order for Live View to work.
And, sure enough, that app is not on my phone.
But what’s worse, when I tried to look for it on the Play Store, it says that my phone is not compatible with that app.
I’m shocked: a brand new phone, released in June 2025, that does not run AR?!?
I walk a lot and heavily rely on Google Live View…
Please tell me there is a fix, because otherwise I am considering returning my FP6.
Thanks, I saw that post, but that was FP3!
Do you mean that even the brand new, just launched FP6 will never support AR?!?
This is a serious problem for me.
I did ask. Their first answers were all about restarting the device, checking authorisations in Google Maps, and so on…
Clearly, they had no idea about the real issue here…
I’m not a technical person, I don’t know whether this problem can be solved with software updates (seems like the answer is no…) or with a new module, but should Fairphone confirm that I’d be stuck for many years with a device that won’t be able to help me walk through a city, I’m going to return my phone.
I dont know how live view works or if this needs ARCore enabled/supported. i’m 100% sure there will not be any new module to fix this.
As said I dont know what live view is or how it works, however I walk through cities without that, so it might be rare use case and with this will maybe not get a lot attention from FP end soon.