Google Apps can't be reinstalled

There are Apps for bikesharing on F-Droid and there are legal ways to get free Apps from the Play Store without GAPPS.

But of course you have the right to stick with Google and we all hope the FP team will provide a solution soon.

I m a client of this companies and they programed their apps like this… Just tried open bike sharing, this works as far as I see for call a bike… But for next bike there seems no alternative…

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@sabines I am very pleased to hear that ;-).
This confirms me that the package seems to work for all users with the first Fairphone and the problem with the GAPPS loop.
In the beginning I had also problems to find a working version of FP Flash tool, but with v3.1312.0.139 it should work.

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@Marco
I really would appreciate it if Fairphone would give some idea what’s going on there, Obviously the fix they thought they would have on Wednesday didn’t happen, but if so, it helps to get some information, or just an acknowledgement that we are all waiting here.

I’m not gonna try anything like flashing a phone, and I would prefer not to spend my time trying to find alternatives for the Playstore when I have plenty of other things to do. I fully support the Fairphone idea and am willing to be more lenient than I would be with other companies, but good customer service always includes letting your clients know if you cannot meet a deadline you promised them earlier…

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I am so with you! No information in two days, plus a community moderator who recommends finding alternatives to Google in the middle of this, is a little much.

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@megalies @Alexander_Hirsch I agree. A little bit more information about the fixing process would be very well.

I think nobody should flash his phone and I wouldn’t do it so. This should only be the last way for the people who are in the GAPPS loop and have no other possibility at the moment but want to have a working phone.

All the other people which have a self partitioned phone (of the first batch) I wouldn’t advise to try the update at the moment.

The Community Moderators are ā€œnormalā€ users in no way associated with Fairphone. They just try to help and when someone promotes free alternatives to the GApps, this is in no way meant to annoy you.

They are moderators because of their continued activity in and dedicated support of this forum, they are not in any offical spokespersons of Fairphone. They do a great job and we can’t deny them to have an opinion!

You are right that it about time for an offical reply from Fairphone :slight_smile:

@megalies
While the scatter files and tips from @Kephson seem to work great for some users (thank you!), they are probably not meant for everybody.

This is very good advice that should be spread via fairphones offical channels! It’s about time for a blog or newsletter!

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Hi all,

For the record, I followed instructions at #82 above and it worked for me. I now have v1.8.5 with Google Apps installed (thanks @daveboschma).
First batch phone which I had self partitioned.

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Hello all,

Still no news and I’m still with my dumb FP…
Any news to solve the GAAPS issue?

Thanks

@vitorvasconcelos here is what a fairphone devloper just posted in another thread:

Thanks @paulakreuzer!

@Stefan: 1) Is the 1.8.5 the latest update which now (May 22) is available? After selecting ā€œinstallā€ 3 times in the reappearing Fairphone Updater it still tells me that I still use version Cherry 1.6
2) I have the same problem which hasti describes in the beginning: Clicking on Google Play Store it is no opening, but the message ā€˜ā€œGoogle Play Storeā€ wurde beendet.’ is reappearing, the App closes automatically. I tried deinstalling all updates of the app via system configurations which led to deinstalling the play store as a whole. Thus, I reinstalled it as a freeware .akp. The problem keeps reappearing, the widget-app store installer is always staying grey (thus, the .akp-ā€œsolutionā€).

Any ideas?

@elha Yes, 1.8.5 is the latest OS version, it was just released a few days ago.
Your problem with installing the update might be solved if you plug in your phone and tick the ā€œkeep screen onā€ option in settings > ā€œdeveloper optionsā€ while updating.

After the update and - if you don’t have it yet - the sorage update you can reinstall google apps. All of thees theps are done in the updater App.

Afterwards Play store should work again.

@paulakreuzer: What is the sorage update? How do I get that? What are theps? Until now I haven’t even succeeded in updating to 1.8.5 - I will try this power + ā€œkeep screen onā€ option. Thanks fo your quick reply!!

If you have a first batch Fairphone then you may still have an ā€œInternal Storageā€ and a ā€œPhone Storageā€ (in Settings > Storage). If so than you can change that by installing the 1.8.5 storage upgrade after the OS update. (definitly backup first!) If not you can skip this step.

I have a 1FPU, second send-out FP. Do you refer to this, to?
In Settings there is the option storage whihc shows the composition of the internal 16GB where apps, download files, pictures, audio, data… is stored AND I can access a file manager with the file symbol where a CD, a movie and a picture are in a box (found in Apps overview). Are they different? Do I delete any files if I install 1.8.5??
How do I do a backup?

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Ok so your storage is allready unified (the U in FP1U), so you only need to do the normal update, wich usually doesn’t delete data, but it’s a good idea to make a backup anyway.

Click here for more about backups

Thanks a lot for your help, Paul!! Will get back here if it doesn’t work tonight :wink:

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Paul!
I have a FP of the very first batch. I managed to upgrade to 1.8.5 and also to unify the partition. Google Apps and Play Store still unable to install. Has any fix yet been released that I’ve missed?

When did you do the partition upgrade?
4 hours ago Rick announced that a new version of the unified partition upgrader is now available (the one that could be downloaded the last days caused the problems with GAPPS.)

If you did the partition upgrade before you still have to wait for the solution, if you did it afterwards you are the first one reporting problems with the new version.